National Travels — Wrong attitude and misbehavior of very rude driver/conductor public service - boarding issue

Address:	560068
Website:	www.nationaltravels.in

Dear readers,

I booked an online ticket through by redbus for my travel from bangalore, boarding point of silk board to chennai on 9th of june 2017.

On that day, i informed couple of times to the concern person of driver/conductor/coordinator phone number that i was struggling in heavy traffic due to rain and i was very closed to silk board bridge about 300 meters. He told me that we were also in the traffic jam, asked me try to come fast to the boarding point. Immediately, i jumped out from my cab, running on the road towards their boarding point, but i was not able to see that bus. When i called him on his mobile number that was busy up to 15 to 20 minutes and finally when i connected and discussed him about my on-boarding, he telling very rudely that we have already started from there since you are late and we cannot wait for you. He is not treating me as a customer/passenger, he was talking very rubbish as drunken man, he said you cannot do anything and we cannot wait for 5 minutes. I told him that when i was waiting for your bus in the same boarding point for more than 1 hour on one day, at that time you were simply saying that there is a traffic jam and we have to wait for your bus for hour an hour. When a passenger is late for few minutes, you are saying that you are on late.

Couple of days back, i came to know that one of my known person traveled in my reservation seat on that same day in the same bus. Really, i was very upset/pathetic because of this bloody people attitude and behavior of their service as they are looking for money and not for the customer/passenger/people situation and tensions. They are not qualify for this kind of public service and they will do anything for money. Hence, we have to be very careful such a kind of bus service people, my recommendation is to my people/network please don’t travel on this bus. Anyhow, god is there, if they cheated us like this then they will suffered 100 times of our money.

Regards,
Depressed man