Naturals — Complaint about staff and service

Address:

Bapatla

On 20th May, 2023 I went to natutals in Bapatla (newly opened branch) for services like eyebrows, upper lip and chin wax. The one who did the service hurt me by applying hot wax on my lip and as a result a scar developed on my lips. She did not completely removed the hair also. The staff lacks knowledge, inexperienced and they are not really interested in the work. Though it is newly opened, just because of brand value we came to naturals in Bapatla...but the staff is worst and my advice is to replace them with other professionals...so that customers will show interest if service is good.