Naturals — Complaint against the staff attitude and poor service

This complaint is to express my disappointment with the service I received at the natural parlor.last month i done keratin treatment from naturals kadubeesanahalli branch for more than 10k . With in first wash itself my hair comes to previous manner .i visited to the parlor and they apologized and done the keratun again .. same only happened after the second procedure also . I informed to the stylist and he said me to come to parlor again .. when i visited parlor again, the manager took me to the room which is not visible by other customer and claiming that it may due to my hair issue . If i want they will give a spa complimentory . His behaviour is quiet rude . Very disappointed and i want my cash back