Naturals — High prices and worst service

Address:

Naturals salon mahanadu road vijayawada

Rsptd people,
Hi I opt here to share my experience at one of your franchisees in vijayawada it is located at 4th floor opposite of ntr health university in vijayawada (mahanadu road)
I have a devastating experience here the salon will look alike as a local non branded salon even the staff there can't give clear response to me and my husband
It is ok when we go for service the air conditioner seems to be not touched for service since years.
The staff are not trained professionally
Coming to the products I have taken naturals radiance facial they are using the same products which the local salon people are using how it will be to me after paying that price and not even they are using the branded products if I ask them they are saying the naturals brand won't give us any products they will purchase in local stores.
Coming to billing what are these charges I have visited the salon in kanuru there the bill is around 6300 and here I have took the same services the bill is 8500 why is this having that much of difference
Even the software they are using for billing is different in kanuru and this salon near ntr
University

Finally my doubt is that is this one of your franchise or others if others mark it
If it is yours why are the billing and prices are differ explain
If the management are cheating then what are you people doing
Please take a clear response and let me know the further status
I am ready to sue you in consumer court also

Thank you
Haritha R (MD gyno.)