Naturals Salon And Spa — Delayed service

Address:

Shanmugam Building, Opposite central studio, Trichy road Coimbatore

I am Selvabhaskar B from Coimbatore. Booked an appointment for 3rd October 2021 morning 9.30am for a beard trimming service. I reached the spa at 9.25am..They asked me wait as the previous customer extended services..Then came a customer who booked an appointment for 9am. They asked me wait since he was old and not well. I said ok I will wait. Then at 10.10am they allowed one more customer for service whose appointment was at 10am. They again asked me to keep waiting. I really dont know what is the purpose of booking appointment. The spa centre guys are taking over advantage of a customer's patience. Why should we book appointment when these guys never follow it..Such a poor customer service. Did not expect this sort of service. Below is the contact number through which I booked service

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Located at Shanmugam building, Opp central studio, Trichy road Coimbatore