Naturals Unisex Salon — Hair smoothening services

Sriparna Chatterjee

from Chennai, Tamil Nadu

Address:

600085

Hi.
Had an unfortunate experience at Naturals, KotturGardens, Chennai.
It is my usual place from whr I get my hair (crown) smoothened. For the last 2 years it has been charging me in the range of[protected]. This yr when I started getting it done, the main guy called Mr. Ravi says it's 2500+taxes= 2800
When I asked the reason fr 500Rs additional charge within a year, his arrogant response was "that's how it s". I ask him to check my previous bill and it showed[protected] incl tax (more than 200 increase from the previous yr). After unnecessary & uncalled for haggling, he gave it fr 2519 net.

However when I went fr the complimentary wash 3days later. He said it ll charge 200more. When I was asked to come, nobody mentioned that it's paid. He said full hair wash will cost so much. I said wash the crown (it has been done fr the last two yrs). He refused. I walked out. N deeply regret going there. It was an unnecessary mental n physical stress fr me in the hot weather. I guess shifting to Habibs would b a much better option as there service quality s equally good, if not better, & prices are similar.
Eg. haircut at Habibs ~ Rs500, at Naturals Lounge - Rs 850

Request action against Naturals franchisee at Kottur Gardens, chennai for my bad treatment, mental harassment, incomplete information and overpricing (price haggling)?

However the staff s good, especially Sushmita & Deepa, except fr this arrogant chap, #Ravi.

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Comments

Mahisha vardhini

from Madurai, Tamil Nadu

I got a coupon for free head and neck massage at naturals home saloon ...that's the only reason why I had to go for this naturals, even though I had bad experiences with them previously at saloon...I booked an appointment on June 22, 2016 informing about the coupon & I even got a bill amount in sms ...the girl came and she told that first she would do the head massage ...i rejected & asked for the massage last, she accepted...later she informed me that head massage would be charged & back massage can be given for free...( that's the reason y she told me that she would do it first...because once the service is done, I can't say no ) I argued n argued n finally spoke through phone with the concerned person in saloon at Arumbakkam and got I free...they made my home nasty and ackward ...naturals don't even bring a sheet to put it in floor...moreover the girl was asking me to bring the stool, water each and every time ...she wants me to take the waste & throw it in dustbin...is this the way to behave to customers??
Pamperazi saloon home was awesome...they don't trouble us...they bring everything with them, don't make our home nasty, bring even portable stool with them & behave so decent...
When I asked her, she told me arrogant that they will not bring any such things with them...then y d hell r you running a home saloon?the prices are too high...
Please don't opt for naturals..they irritate u to the core ...with an indecent behaviour at your home...