Naturals — Using Expired Products

Address:

Tondiarpet

Hi, Iam Logeshkumar.U, visited you Spa @ Royapuram, Chennai, TamilNadu around 02.00pm today (11/12/21). I took service such as Haircut, shaving and Anti Dandruff Treatment, at a cost of INR 1652 for which i have made a card payment. In this case the seerum used by your stylist is Wella professionals which was expired on Feb 2019
(more than 2 years and 9months), when I enquired about this, Manager on duty Mr.VinodKumar, stated that this is what we using for all customers, seerum expiry date doesn't matter, in case of any problem caused for you naturals will take care. I don't know how to react for such reply from your Manager. I would like to tell you that, I visited to your spa for a treatment since already iam suffering from Dandruff issues, Now these guys irresponsibly using expired items for the customers and giving stupid excuses, If I face any heath issue I will seriously take action against this.

Thanks & Regards
Logeshkumar.U