Naturals — Waxing issue deep burn

Vijaykanth09876

from Nalgonda, Andhra Pradesh

Oct 19, 2021

Address:

Nalgonda, sai Baba temple road

My wife had visited the naturals Nalgonda branch and had little deep burn, the employee who has given th service must have been monitored, due to neglect there is a deep burn and made wife feel uncomfortable for 2 days acute pain. I want Naturals to take action and compansate for the same. I feel not safe visiting naturals again nor suggest very bad that naturals is franchising irresponsible people and not taking right care of there customers

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Naturals customer support has been notified about the posted complaint.

Oct 19, 2021

Updated by Vijaykanth09876 My wife is a customer for naturals since many years and has membership card and visited the Naturals Nalgonda branch for waxing and threading and had deep burn in underarms as the one who gave the service was new hire and not trained much. My wife had to undergo severe pain. After informing the branch manager and owner, initially they did not accept their mistake and spoke rudely. I want Naturals to take action and compensate for the same. I am not feeling safe visiting naturals again nor suggest. Worst experience. very bad that naturals is franchising irresponsible people and not taking right care of their customers. Hoping your response soon.