[Resolved] Naukri.com — against the courses I registered for got unpublished and now my money is stuck | |||||
I registered for your hrbp course. I was given a complementary course list from which i opted for dashboard course. I took the approval from my management for the courses as this was sponsored by my company. Within few days of registration they unpublished the course. Now they have given me list of courses which are not at all useful for me and are pushing me to choose from it. The representative are neither picking the calls nor replying on emails. Highly unprofessional way of dealing with customer. Now my company is asking me to pay the amount back because that course is unpublished. Why should i bear the cost o[censored]nprofessional behavior of naukri. Either provide me a course which is relevant for me or i need half refund. Aastha & anshika were two point of contact for me. Neither they are picking my call nor they are replying on emails. No expected from the a company like naukri. If you knew you are going to unpublish the course then why to sell it in first place, just to take money is it. Was this information helpful? | |||||
Feb 26, 2019 Complaint marked as Resolved Naukri.com customer support has been notified about the posted complaint. Verified Support Jan 25, 2019 Naukri.com Customer Care's response Dear Sir/Ma'am, Greetings! We express our sincere apologies for the displeasure caused to you. If you are a paid user of Naukri.com, please share your customer code / transaction code or the registered email-id to help us check your profile and address your concerns. Kindly share the details to us on [protected]@naukri.com mentioning "Consumer Complaints" as Subject line. We would like to assure you that Naukri.com prides itself on being customer-centric Thanks & Regards Team Naukri | |||||
2 Comments | |||||
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Sir, i have allready paid the 1225 rupees and through the naukri.com i have selected the microsoft comapny.1225 is a refundable amount.but i cancelled the profile of Microsoft compant because salary is too less .So, I didn't received my money.Please provide my money.
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