Naukri.com — Fraudster getting money and not refunding

Received a call from naukri telling that deloitte us is interested in my profile and they would like to recruit me asap.
Naukri hr mentioned that they need to generate verification id and documention for me to attend the interview. For registration they bought 2714 rs and further for profile education, employment stuffs they demanded 15k.
But i was not interested wen they demanded so much money.
I asked them to cancel the registration as well and i am not sitting for the interview.
They were like for profile cancellation they demanded 3540 rs and they promised that they will refund the amount i have paid.
I have totally paid 6724 to naukriindiapvt. Ltd through phone pe.
I have the recordings regarding the promise they made to refund me the amount.
But they didn't cooperate to me.
Didn't pick my call and not responding and just got my money by faking.
Ease requesting to flag this kind of issue where in name of sales &marketing there are people who cheat.
Not all though!
On reaching naukri they are also not responding properly and advising me to be sure.
We beleived in naukri and trusted from them and they themselves not supporting us but faking.
Please revert back my money 6254.
Please help me to get me refund back.
The number from which i got call was [protected].
I really need this money back.
Please help me
+4 photos
Was this information helpful?
No (1)
Yes (0)
Naukri.com customer support has been notified about the posted complaint.
Jun 21, 2021
Updated by Priyadharshini Rajagopalan
Please revert back to me with updates.
Really trusting!
Verified Support
Jun 23, 2021
Naukri.com Customer Care's response
Dear Priyadarshini Rajagopalan,

Greetings from Naukri.com!

At the outset, we thank you for contacting us and appreciate you for highlighting the imposter activity to our notice.

We would like to clarify that “naukriindiapvt.Ltd" (Any other similar website) is neither part of Info Edge (India) Limited [Company] or the Naukri.com network of websites (Naukrigulf.com/FirstNaukri.com) nor is it associated with Company or any of its business divisions in any manner. Our name/logo has been used without our knowledge or consent.

You are strongly advised not to provide your personal information / financial information to caller e.g. Credit/Debit card number, CVV number, OTP, etc. Imposter may approach you in any of the below scenarios and induce you in to making a transaction, they may be posing as a:

Scenario 1:    Customer service executive on the pretext that since you are not satisfied with services of naukri.com, we are initiating refund. Kindly visit “xxxxxxxnaukri.com” (any similar website) and input your credit/debit card details once and refund will be credited to your account

NAUKRI.COM DOES NOT REQUIRE INPUT OF CREDIT/DEBIT CARD/BANK ACCOUNT DETAILS ETC FOR PROCESSING REFUNDS IF ANY

Scenario 2:     Recruiter/consultant arranging for an interview / conducting interview and seeking a payment from you in return for the same

Scenario 3:     Recruiter/consultant and promise a guaranteed job offer and you may be asked to make a payment towards the same

Scenario 4:     Immigration consultant or an overseas recruiter and promise help with emigration/immigration and ask for money to process visa, etc.

Whatever may be the pretext on which payment is sought be collected from you, please DO NOT PAY any one for helping you find a job or helping you emigrate/immigrate.

For further information, please visit the fraud alert page in Naukri.com. To verify if a call has gone from naukri.com, please visit the Trust and Safety Page on Naukri.com

In case you have been the victim of criminal conduct, you are further advised to approach the nearest police station within the jurisdiction of which you are located.

Please feel free to revert in case of any query; we would be happy to help you out.

Regards,
Naukri FastForward Customer Service
Info Edge India Ltd.
Toll Free Number[protected] &[protected].30 AM to 6.30 PM IST)
UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
International Clients[protected]:30 AM to 6:00 PM)
Jun 23, 2021
Updated by Priyadharshini Rajagopalan
Since in the name of naukri they are doing all these stuffs, we see that it's your responsibility to take this out and act accordingly.
If this is always happening, please know that the reputation for naukri will go away because of fraudsters like this.
So please take steps.
I trusted because I trusted naukri.
This gives me a good lesson to not trust naukri.
I am not going to leave this, the way it is now.
Can you please help in refunding my amount?
Jun 24, 2021
Updated by Priyadharshini Rajagopalan
Please help me pay atleast the half of what I have invested.
It's not a fakes money that I can let go.
Please help
Jun 30, 2021
Updated by Priyadharshini Rajagopalan
Hello there
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Naukri.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    2706
    Pending
    589
    Resolved
    1587
    Naukri.com Phone
    +91 12 0404 9800
    Naukri.com Address
    A-88, Sector-2, Noida, Uttar Pradesh, India - 201301
    View all Naukri.com contact information