[Resolved] Naukri.com — Issue with Naukri Recruiter Actions - Missing Email Contacts | |
Dear Naukri.com Support Team, I am writing to bring to your attention a persistent issue I have been facing regarding the recruiters' actions on your platform. Specifically, I have been consistently marked as "contacted by email" by recruiters, but upon checking my email inbox, I have found no corresponding emails or messages from them. This problem has caused me significant inconvenience and has hindered my ability to respond promptly to potential job opportunities. To provide you with the necessary details, please find my registered email-id and Naukri profile information below: Registered Email-ID: [protected]@gmail.com Naukri Profile name : Sriram I have cross-verified my email settings, including spam or junk folders, to ensure that the emails are not inadvertently redirected or filtered out. However, there is still a persistent discrepancy between the notifications I receive on Naukri.com and the actual emails in my inbox. I kindly request your assistance in investigating this matter thoroughly. It is essential for me to have accurate and timely information about recruiter contacts, as it directly impacts my job search efforts. I would greatly appreciate it if you could address this issue promptly and provide me with a resolution. Please feel free to reach out to me at my registered email-id provided above if you require any additional information or if there is a need for further clarification. Thank you for your attention to this matter. I look forward to your prompt response and a resolution to this recurring issue. Yours sincerely, sriram Was this information helpful? | |
Jun 23, 2023 Complaint marked as Resolved Naukri.com customer support has been notified about the posted complaint. Verified Support May 16, 2023 Naukri.com Customer Care's response Dear Sriram, Request you to confirm if you have availed the paid services, if yes kindly share the registered email id with us since we are unable to check paid account details with email id "[protected]@gmail.com" mentioning your concern on [protected]@naukri.com. In case you are a free user, we would request you to share your concern on [protected]@naukri.com and team will assist you. Regards, Shikha Pathak Team - Naukri Fastforward Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST) UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST) International Clients[protected]:30 AM to 6:00 PM) Email : [protected]@naukri.com Verified Support May 16, 2023 Naukri.com Customer Care's response Dear Sriram, With reference to your review posted on https://www.consumercomplaints.in we hope that we had been able to help you with resolution to your query. We request you to mark the same as resolved. Please feel free to write to us on [protected]@naukri.com mentioning https://www.consumercomplaints.in in the subject line for assistance required. Shikha Pathak Team - Naukri Fastforward Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST) UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST) International Clients[protected]:30 AM to 6:00 PM) Email : [protected]@naukri.com In case you are a free user, please write to [protected]@naukri.com | |
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