Naukri.com Complaints &amp; Reviews

Dear Naukri.com Support Team,

I am writing to bring to your attention a persistent issue I have been facing regarding the recruiters' actions on your platform. Specifically, I have been consistently marked as "contacted by email" by recruiters, but upon checking my email inbox, I have found no corresponding emails or messages from them. This problem has caused me significant inconvenience and has hindered my ability to respond...

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Put and end to Cancel Naukri Paid Subscription. It is not useful since money have been deducted regularly. No option online cancel the subscription and none of the customer car number works....

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I have been marked as "contacted by email today" by many recruiters but have not received a single mail to my inbox. Kindly resolve this issue.

Apr 8, 2024

Complaint marked as Resolved

Naukri.com customer support has been notified about the posted complaint.

Verified Support

Mar 06, 2024

Naukri.com Customer Care's response Dear Nivetheni,

Greetings!

Thank you for contacting us.

Please share your customer code / registered email-id to help us check your profile and address your concerns. Kindly share the details to us on [protected]@naukri.com mentioning "Consumer Complaints" as Subject line.

Regards,
Shikha Pathak
Team - Naukri Fastforward
Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
International Clients[protected]:30 AM to 6:00 PM)
Email : [protected]@naukri.com
In case you are a free user, please write to [protected]@naukri.com

Verified Support

Mar 06, 2024

Naukri.com Customer Care's response Dear Nivetheni,

With reference to your review posted on https://www.consumercomplaints.in we hope that we had been able to help you with resolution to your query.

We request you to mark the same as resolved.

Please feel free to write to us on [protected]@naukri.com mentioning https://www.consumercomplaints.in in the subject line for assistance required.

Regards,
Shikha Pathak
Team - Naukri Fastforward
Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
International Clients[protected]:30 AM to 6:00 PM)
Email : [protected]@naukri.com
In case you are a free user, please write to [protected]@naukri.com

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Hello team,

this is to inform you that I have created a naukri account few months ago. On the portal site I get notifications that a recruiter has contacted me via email but I am not able to see any email regarding the same in my gmail inbox. Also, to notify, my email has already been verified on the portal itself. This is a major issue for me. Please look into the matter.

Thanking You,
Swarnava Karan....

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Dear sir/mam
My name is BalaEswarReddy Mule. I have made profile on naukri.com but on my profile, my profile is not approved. Please approved my profile pic so that recruiter can able to see my pic and the chances of getting placed in company can be increased. Please approved my profile pic as early as possible.
Email id : [protected]@gmail.com
Contact no : [protected]
Thank you

Mar 31, 2024

Complaint marked as Resolved

Naukri.com customer support has been notified about the posted complaint.

Feb 27, 2024

Updated by BalaEswarReddy Mule Dear sir/mam
My name is BalaEswar Reddy Mule. I have made profile on naukri.com but on my profile, my profile is not approved. Please approved my profile pic so that recruiter can able to see my pic and the chances of getting placed in company can be increased. Please approved my profile pic as early as possible.
Email id : [protected]@gmail.com
Contact no : [protected]
Thank you

Verified Support

Feb 28, 2024

Naukri.com Customer Care's response Dear BalaEswarReddy Mule,

Greetings!

Thank you for contacting us.

We are unable to check your paid account details with the mail id shared by you.In case of free user kindly write to us on [protected]@naukri.com for quick assistance.

Regards,
Shikha Pathak
Team - Naukri Fastforward
Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
International Clients[protected]:30 AM to 6:00 PM)
Email : [protected]@naukri.com
In case you are a free user, please write to [protected]@naukri.com

Verified Support

Feb 28, 2024

Naukri.com Customer Care's response Dear BalaEswarReddy Mule,

With reference to your review posted on https://www.consumercomplaints.in we hope that we had been able to help you with resolution to your query.

We request you to mark the same as resolved.

Please feel free to write to us on [protected]@naukri.com mentioning https://www.consumercomplaints.in in the subject line for assistance required.

Regards,
Shikha Pathak
Team - Naukri Fastforward
Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
International Clients[protected]:30 AM to 6:00 PM)
Email : [protected]@naukri.com

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I applied for some jobs. The status of the application says "contacted through email" still I am not getting any email. My email id is verified too....

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I have been using naukri fast forward services and it's on auto-renew I have mailed so many times to cancel the subscription but no one responds. I want to put an end to this stupid service it is of no use anyway.

They deducted money every month from my account 399 rs automatically.

Please refund my money and close stupidity service.

Thank and regards,
Md Shakil Ansari

Naukri.com customer support has been notified about the posted complaint.

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S

sdeepak.prj

Jul 4, 2024

Did you get the refund?

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Address: Andheri East 400093

I have paid for 1000 resumes for 6 months period. Due some technical error my 300 resumes got vanished. They are asking for another subscription for compensate for those 300 resums....

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Address: Pune , Pimpri chinchawad, Pune, Maharashtra

Hello mam/sir,
I am writing to urgently address and resolve a critical issue, I got call from naukri.com that your resume is selected for tcs company and they told you have to pay charge for seat confirmation and documents verification and took a large amount from me plz help me to refund my money.

Naukri.com customer support has been notified about the posted complaint.

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Address: Noida

Dear Sir/Madam,

I am writing to bring to your attention a concerning experience I have had with the services provided by Naukari.com. I hope this complaint receives the prompt attention it deserves.

On 28-01-24, I posted a job on Naukari.com, paying an amount close to 2000 rupees for the service. The website advertised a 2-minute job posting, which influenced my decision to use their platform. Following the...

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Website: [email protected]

On 20th Jan 2024 I got a call from naukri fast forward service from Akash (+91 [protected]), HR from naukri that I have a vacancy at CIPLA India in R AND D branch. He asked me to pay 2400₹ for forwarding my documents. I paid 2400₹ and forwarded my documents and after that call was connected to one person who took me the interview on Monday from the same number (conference call). After the interview they told me that they gave me the feed...

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Address: bengalure

I keep getting messages that say recruiters have emailed me. But when I check my email, I don't see any messages from them. This is causing me a lot of trouble because I want to reply to job offers quickly.

Here are my details:

My Email: akash.[protected]@outlook.com
Naukri Profile Name: Akash Sukumaran
I checked my email settings and folders to make sure I didn't miss anything. But the problem is still there.

Can you please check what's happening and help me fix this? It's important for me to get the right messages from recruiters.

If you need more information or if something is not clear, you can email me at the address I gave you.

Naukri.com customer support has been notified about the posted complaint.

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Naukri.com Customer Care

from Delhi, Delhi

Jan 19, 2024

Verified Support

Dear Akash Sukumaran,

Greetings!

Thank you for contacting us.

Please share your customer code / registered email-id to help us check your profile and address your concerns. Kindly share the details to us on [protected]@naukri.com mentioning "Consumer Complaints" as Subject line.

Regards,
Shikha Pathak
Team - Naukri Fastforward
Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
International Clients[protected]:30 AM to 6:00 PM)
Email : [protected]@naukri.com
In case you are a free user, please write to [protected]@naukri.com

Naukri.com Customer Care

from Delhi, Delhi

Jan 19, 2024

Verified Support

Dear Akash Sukumaran,

With reference to your review posted on https://www.consumercomplaints.in we hope that we had been able to help you with resolution to your query.

We request you to mark the same as resolved.

Please feel free to write to us on [protected]@naukri.com mentioning https://www.consumercomplaints.in in the subject line for assistance required.

Regards,
Shikha Pathak
Team - Naukri Fastforward
Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
International Clients[protected]:30 AM to 6:00 PM)
Email : [protected]@naukri.com
In case you are a free user, please write to [protected]@naukri.com

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Dear sir/mam
My name is Shruti. I have made profile on naukri.com but on my profile, my profile is not approved. Please approved my profile pic so that recruiter can able to see my pic and the chances of getting placed in company can be increased. Please approved my profile pic as early as possible.
Thank you.

Naukri.com customer support has been notified about the posted complaint.

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Naukri.com Customer Care

from Delhi, Delhi

Jan 16, 2024

Verified Support

Dear Shruti,

Greetings!

Thank you for contacting us.

Please share your customer code / registered email-id to help us check your profile and address your concerns. Kindly share the details to us on [protected]@naukri.com mentioning "Consumer Complaints" as Subject line.

Regards,
Shikha Pathak
Team - Naukri Fastforward
Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
International Clients[protected]:30 AM to 6:00 PM)
Email : [protected]@naukri.com
In case you are a free user, please write to [protected]@naukri.com

Naukri.com Customer Care

from Delhi, Delhi

Jan 16, 2024

Verified Support

Dear Shruti,

With reference to your review posted on https://www.consumercomplaints.in we hope that we had been able to help you with resolution to your query.

We request you to mark the same as resolved.

Please feel free to write to us on [protected]@naukri.com mentioning https://www.consumercomplaints.in in the subject line for assistance required.

Regards,
Shikha Pathak
Team - Naukri Fastforward
Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
International Clients[protected]:30 AM to 6:00 PM)
Email : [protected]@naukri.com
In case you are a free user, please write to [protected]@naukri.com

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I have uploaded over 10 photos on my profile but every picture is getting rejected solve the problem

email- [protected]@gmail.com

Naukri.com customer support has been notified about the posted complaint.

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Naukri.com Customer Care

from Delhi, Delhi

Jan 11, 2024

Verified Support

Dear Omkar Goudar,

Greetings!

Thank you for contacting us.

Please share your customer code / registered email-id to help us check your profile and address your concerns. Kindly share the details to us on [protected]@naukri.com mentioning "Consumer Complaints" as Subject line.

Regards,
Shikha Pathak
Team - Naukri Fastforward
Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
International Clients[protected]:30 AM to 6:00 PM)
Email : [protected]@naukri.com
In case you are a free user, please write to [protected]@naukri.com

Naukri.com Customer Care

from Delhi, Delhi

Jan 11, 2024

Verified Support

Dear Omkar Goudar,

With reference to your review posted on https://www.consumercomplaints.in we hope that we had been able to help you with resolution to your query.

We request you to mark the same as resolved.

Please feel free to write to us on [protected]@naukri.com mentioning https://www.consumercomplaints.in in the subject line for assistance required.

Regards,
Shikha Pathak
Team - Naukri Fastforward
Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
International Clients[protected]:30 AM to 6:00 PM)
Email : [protected]@naukri.com
In case you are a free user, please write to [protected]@naukri.com

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Address: Noida, Uttar Pradesh

Website: Naukri.com

Today, I asked and made payment for Executive (15+yrs of exp) level services (resume writing, display etc). However, Naukri sales agent sold me a Senior level (8-15yrs) package. I noticed this anomaly once I made payment. Now, he justified stating "Sir! aapka 15yrs hai to 8-15 me thik hai". Who is he to decide whether I want Senior or Executive level. If I'm making payment for an Executive package, I should be getting the same.
br...

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Address: Net Connect

Hello,

In Naukri, it says contacted by email, but I have not received any mail.
This is the 4th time I have got this, requesting you all to resolve this issue ASAP.

I have also attached a screenshot for your reference.

Thanks and regards
Rahul Shaw
[protected]...

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I am writing to urgently address and resolve a critical issue with my account registered under the email [[protected]@personage.in] and [[protected]@gmail.com] on naukri.com.

Issue with Job Postings and Account Access: I authorized the creation of two job postings via my account. However, I have been unable unable to access my account to manage these postings from the very beginning. As a result, I am receiving continuous notifications from applicants on my email [protected]@personage.in; but am unable to respond or interact with them due to the lack of access.

Inefficient and Unresolved Support: Over the past several weeks, I have engaged with your team members, including Akanksha Soni, Tavishi, Khushboo Bansal, and corresponded through the [protected]@naukri.com and [protected]@naukri.com emails. Despite extensive communication, involving over 6-7 hours across 2-3 weeks, and creating new accounts as suggested, the issue remains unresolved. This process has been frustrating and time-consuming, reflecting poorly on the competence of the support team.

Request for Prompt and Effective Resolution: I urge you to take immediate action to rectify this situation. Please either:

Provide me with full access to my account, enabling me to manage the job posts and communicate with applicants effectively.
Or, remove my accounts and the associated job postings to stop the influx of applicant notifications.
This ongoing issue has caused significant professional disruption and mental distress and possibly reputational damage too. I expect a swift response and a resolution to this matter, which has been unreasonably prolonged.

Thank you for your immediate attention to this critical issue.

Sincerely,

Feb 5, 2024

Complaint marked as Resolved

Naukri.com customer support has been notified about the posted complaint.

Verified Support

Jan 04, 2024

Naukri.com Customer Care's response Dear Personage,

Greetings!

Thank you for contacting us.

We have forwarded your concern to respective department and team will assist you accordingly. Also, we request you to kindly share your concern to us on [protected]@naukri.com or call us on [protected] for quick resolution.

Regards,
Shikha Pathak
Team - Naukri Fastforward
Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
International Clients[protected]:30 AM to 6:00 PM)
Email : [protected]@naukri.com
In case you are a free user, please write to [protected]@naukri.com

Verified Support

Jan 04, 2024

Naukri.com Customer Care's response Dear Personage,

With reference to your review posted on https://www.consumercomplaints.in we hope that we had been able to help you with resolution to your query.

We request you to mark the same as resolved.

Please feel free to write to us on [protected]@naukri.com mentioning https://www.consumercomplaints.in in the subject line for assistance required.

Regards,
Shikha Pathak
Team - Naukri Fastforward
Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
International Clients[protected]:30 AM to 6:00 PM)
Email : [protected]@naukri.com

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Hello Team,

Today I've received a call and the person on the other side claimed that he is calling from Naukri.com its regarding my profile get blacklisted due to not responding to the recruiters. Legal team will visit my home since a challan was issued and a case is registered on my name.

Below I am attaching the screenshot of the text that i received.

@Naukri.com Please review and resolve this.

+1 photos

Mar 10, 2024

Complaint marked as Resolved

Naukri.com customer support has been notified about the posted complaint.

Verified Support

Feb 08, 2024

Naukri.com Customer Care's response Dear Ashleyson,

We thank you for writing to us. In order to help you with your concern. Kindly share below details with us.

1. Have you availed services from naukri.com (YES/NO) -
2. Your email id -
3. Contact number -

IMPOSTER DETAILS (Information regarding imposter - who charged you for job offer/threading)

o Website/email id -
o Contact name of imposter/number/email id -
o Amount deducted -
o Contacted regarding (job offer/threatening/other reason) -
o Mode of transaction – (Online/NEFT/UPI, other) -

Further, we would like to share that the call is not associated/ part of Naukri.com (Info Edge (India) Limited) and this call was not made from Naukri.com or any of our associates.

Please refrain from taking calls from this agency / person as they might be misusing Naukri’s name and credibility.

We’ve received such complaints from other jobseekers as well in the past and on the basis of our findings we advise you to be wary of such emails and do not volunteer information on:

• Credit card numbers or bank details over phone or email
• Call back phone number
• Monetary transactions, money-transfers, or payment for job applications, conducting interviews, or any other such employment/recruitment related benefits
• Contact details for a guaranteed job or money to process visa for emigration

We advise you to exercise extreme caution before acting on any such fraudulent emails/calls and always check with the actual recruiter before paying for interview, offer letter, etc.

Naukri.com takes the best possible measures to protect the interest of our job seekers.

Please feel free to revert in case of any query and we would be happy to help you.

Regards,
Shikha Pathak
Team - Naukri Fastforward
Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
International Clients[protected]:30 AM to 6:00 PM)
Email : [protected]@naukri.com
In case you are a free user, please write to [protected]@naukri.com

Verified Support

Feb 08, 2024

Naukri.com Customer Care's response Dear Ashleyson,

With reference to your review posted on https://www.consumercomplaints.in we hope that we had been able to help you with resolution to your query.

We request you to mark the same as resolved.

Please feel free to write to us on [protected]@naukri.com mentioning https://www.consumercomplaints.in in the subject line for assistance required.

Regards,
Shikha Pathak
Team - Naukri Fastforward
Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
International Clients[protected]:30 AM to 6:00 PM)
Email : [protected]@naukri.com

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Naukri.com Customer Care

from Delhi, Delhi

Dec 15, 2023

Verified Support

Dear Anjali Barik,

We thank you for writing to us. In order to help you with your concern. Kindly share below details with us.

1. Have you availed services from naukri.com (YES/NO) -
2. Your email id -
3. Contact number -

IMPOSTER DETAILS (Information regarding imposter - who charged you for job offer/threading)

o Website/email id -
o Contact name of imposter/number/email id -
o Amount deducted -
o Contacted regarding (job offer/threatening/other reason) -
o Mode of transaction – (Online/NEFT/UPI, other) -

Further, we would like to share that the call is not associated/ part of Naukri.com (Info Edge (India) Limited) and this call was not made from Naukri.com or any of our associates.

Please refrain from taking calls from this agency / person as they might be misusing Naukri’s name and credibility.

We’ve received such complaints from other jobseekers as well in the past and on the basis of our findings we advise you to be wary of such emails and do not volunteer information on:

• Credit card numbers or bank details over phone or email
• Call back phone number
• Monetary transactions, money-transfers, or payment for job applications, conducting interviews, or any other such employment/recruitment related benefits
• Contact details for a guaranteed job or money to process visa for emigration

We advise you to exercise extreme caution before acting on any such fraudulent emails/calls and always check with the actual recruiter before paying for interview, offer letter, etc.

Naukri.com takes the best possible measures to protect the interest of our job seekers.

Please feel free to revert in case of any query and we would be happy to help you.

Regards,
Shikha Pathak
Team - Naukri Fastforward
Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
International Clients[protected]:30 AM to 6:00 PM)
Email : [protected]@naukri.com
In case you are a free user, please write to [protected]@naukri.com

Naukri.com Customer Care

from Delhi, Delhi

Dec 15, 2023

Verified Support

Dear Anjali Barik,

With reference to your review posted on https://www.consumercomplaints.in we hope that we had been able to help you with resolution to your query.

We request you to mark the same as resolved.

Please feel free to write to us on [protected]@naukri.com mentioning https://www.consumercomplaints.in in the subject line for assistance required.

Regards,
Shikha Pathak
Team - Naukri Fastforward
Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
International Clients[protected]:30 AM to 6:00 PM)
Email : [protected]@naukri.com

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Hello concerned,

My naukri profile is still pending to be approved. Please do the needful at the earliest.

Registered mail - [protected]@gmail.com

Naukri.com customer support has been notified about the posted complaint.

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Naukri.com Customer Care

from Delhi, Delhi

Dec 13, 2023

Verified Support

Dear Customer,

Greetings!

Thank you for contacting us.

Please share your customer code / registered email-id to help us check your profile and address your concerns. Kindly share the details to us on [protected]@naukri.com mentioning "Consumer Complaints" as Subject line.

Regards,
Shikha Pathak
Team - Naukri Fastforward
Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
International Clients[protected]:30 AM to 6:00 PM)
Email : [protected]@naukri.com
In case you are a free user, please write to [protected]@naukri.com