[Resolved] Naukri.com — not refunding the money taken

Harsha333

from Delhi, Delhi

Address:

560066

Hi

I got a call from naukri stating to enable the fast forward service which will enable my profile to lot of recruiters.in the first call to enable this service they asked me to pay a security deposit of 2900 which is refundable. After few days they again called stating to pay 6780 for background verification which is refundable. Later they again called me stating to pay 12880 to send my profile to ibm for interview.
I got frustrated and asked them to cancel my profile for which they asked me to pay 2904 as gst charges which are refundable. They told that i will receive my amount in 3 to 4 days once i have paid the gst amount.
So total amount which i have paid to them is 2900+6780+2904 = 12584. Now they are not even responding to my calls messages and emails. I am not understanding what is going to happen. I have all the call recordins, messages sent, email proof and online transfer statement indicating that i have paid money to them.
Can you please help me in getting my money back.

I got the call from below numbers.
Akash : [protected]
Aditi : [protected]

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Feb 21, 2019

Complaint marked as Resolved

Naukri.com customer support has been notified about the posted complaint.

Verified Support

Jan 21, 2019

Naukri.com Customer Care's response Dear Sir/Madam,

Thank you for registering your concern with Naukri.com

At the outset we would like to clarify that the calls from number in question ([protected] &[protected] ) has not gone from Naukri.com

Here the caller is using the name of Naukri.com to gain trust to try and offer himself legitimacy. Please avoid any contact with the caller in question.

On basis of past complaints from jobseekers, we encourage you to be wary of emails that

• Ask your personal, non-work related information such as Credit Card numbers or Bank information over phone or email
• Do not provide a call back phone number or provide contact information that is outside the country
• Ask for monetary transactions, money-transfers, or payment for Job Applications, conducting interviews, or any other such employment/recruitment related purpose
• Promise a guaranteed job
• Promise emigration and ask for money to process visa, etc.

Please go through our fraud alert page for further information. To verify if a Call has gone from Naukri.com you may authenticate the same at our Trust and Safety Page. As you might have received (or receive) emails from the imposters, kindly do report their complete details (Name, Mobile/phone Number, website or Email address) to us at [protected]@naukri.com

We would advise you to exercise due diligence before acting on any such. Please always check with the actual recruiter if you are asked to pay for interview, offer letter, etc. In case you have been the victim of criminal conduct, you are further advised to approach the nearest police station within the jurisdiction of which you are located.

Please feel free to revert in case of any query; we would be happy to help you out.

Regards,
Team Naukri.com