[Resolved] Naukri.com — Paid Fast forward service fraud

Debanjan1310

from Kolkata, West Bengal

Mar 12, 2023

Address:

Delhi, Noida

I got a call from Naukri.com yesterday and he mentioned me about the recruitment process of Siemens and asked me to purchase the paid fast forward service which costed Rs1593. After that he asked me for educational verification amount which was around Rs 4484. After paying he asked for all the documents and then he told me that after educational verification there is employee verification which was Rs 5800 and I told him that I don't have so much money right now so I paid Rs1000 and he told me that after getting the confirmation letter from Siemens I have to pay the remaining amount. I have been misguided and financial fraud has been done by the name of Naukri.com. I also have the invoice and the mail from their end. Kindly help me in getting my money back. Please guide me. Working day and night I arrange money to run my house. I'm the single earning member in my house. I lost a total money of Rs 7077. Please help me in getting the money. They also mentioned that if I don't get the job they will refund the money. But their phone are unreachable.

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Apr 15, 2023

Complaint marked as Resolved

Naukri.com customer support has been notified about the posted complaint.

Verified Support

Mar 13, 2023

Naukri.com Customer Care's response Dear Debanjan,

We thank you for writing to us. In order to help you with your concern. Kindly share below details with us.

1. Have you availed services from naukri.com (YES/NO) -
2. Your email id -
3. Contact number -

IMPOSTER DETAILS (Information regarding imposter - who charged you for job offer/threading)

o Website/email id -
o Contact name of imposter/number/email id -
o Amount deducted -
o Contacted regarding (job offer/threatening/other reason) -
o Mode of transaction – (Online/NEFT/UPI, other) -

Further, we would like to share that the call is not associated/ part of Naukri.com (Info Edge (India) Limited) and this call was not made from Naukri.com or any of our associates.

Please refrain from taking calls from this agency / person as they might be misusing Naukri’s name and credibility.

We’ve received such complaints from other jobseekers as well in the past and on the basis of our findings we advise you to be wary of such emails and do not volunteer information on:

• Credit card numbers or bank details over phone or email
• Call back phone number
• Monetary transactions, money-transfers, or payment for job applications, conducting interviews, or any other such employment/recruitment related benefits
• Contact details for a guaranteed job or money to process visa for emigration

We advise you to exercise extreme caution before acting on any such fraudulent emails/calls and always check with the actual recruiter before paying for interview, offer letter, etc.

Naukri.com takes the best possible measures to protect the interest of our job seekers.

Please feel free to revert in case of any query and we would be happy to help you.

Regards,
Shikha Pathak
Team - Naukri Fastforward
Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
International Clients[protected]:30 AM to 6:00 PM)
E-Mail ID - [protected]@naukri.com
In case you are a free user, please write to us on [protected]@naukri.com
In case of paid user, please write to us on [protected]@naukri.com