[Resolved] Naukri.com — paid services offered by naukri.com highly dissatisfied

MansiAwasthi

from Delhi, Delhi

Address:

122001

I am writing this complaint in utter disgust to complain about the so-called paid services provided by naukri. I was manipulated by one mr. Rishabh nagpal to pay a sum of rs. 4000 towards naukri’s paid services and since the payment i haven’t heard from him, despite me calling and emailing him many times. Secondly, i had specifically requested for gurgaon as the location for possible opportunities however till date i continue to receive absolutely irrelevant jobs and insane locations like panaji and chennai.
I am writing this complaint to express my deep dissatisfaction of the services provided by naukri and it is very unfortunate that even after payment of 4k, one is unable to get jobs from one location forget about anything else.
In a gesture of apology, i request you to kindly refund the money that i’ve been duped into paying. It is one humble and sincere request from my side and this is the least i expect out of a company like info edge.
Sincerely,
Mansi awasthi

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Apr 5, 2019

Complaint marked as Resolved

Naukri.com customer support has been notified about the posted complaint.

Verified Support

Mar 02, 2019

Naukri.com Customer Care's response Dear Mansi Awasthi,

Greetings!

We express our sincere apologies for the displeasure caused to you.

If you are a paid user of Naukri.com, please share your customer code / transaction code or the registered email-id to help us check your profile and address your concerns.

In case you are a free user, please mail your concerns to [protected]@naukri.com.

Kindly share the details to us on [protected]@naukri.com mentioning "Consumer Complaints" as Subject line.

We would like to assure you that Naukri.com prides itself on being customer-centric

Thanks & Regards
Team Naukri