[Resolved] Naukri.com — refund the reference id generation money

Asmii77

from Mumbai, Maharashtra

Address:

410218

I received call from shanaya sharma& she said she is from naukri.com &your resume is selected for samsung electronics company. And 1st you have to pay rs.1900 to generate reference id number, which is refundable.
After telephonic interview round, they asked me to submit rs.10, 500 which is company security bond. I denied so they forcing me to pay rest amount, if you are not paying then your file will be closed &your documents should be blocked.
After few days i received call from samayra sharma & she said if you want your money back then you have to pay rs.600, so i paid the amount. Then after she was not responding call.
Now she asked me to pay rs.400 which is gst charge to refund my money, which amount i do not paid to them.
I want my money back without paying any amount to them. I have all the call recordings, messages sent, email proof & online transfer statements indicating that i have paid money to them.
Can you please help me in getting my money back? Please help me in refund as i am still in touch with samayra sharma.

I got the call from below numbers
Samayra sharma - [protected]
Shanata sharma - [protected]

I got the emails from below email id
[protected]@naukriservice.com
[protected]@naukriservice.com
[protected]@naukriservice.com

My details
Email - [protected]@gmail.com
Mob no.- [protected]

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Mar 17, 2019

Complaint marked as Resolved

Naukri.com customer support has been notified about the posted complaint.

Verified Support

Feb 11, 2019

Naukri.com Customer Care's response Dear Asmita Sachdev,

Thank you for registering your concern with Naukri.com

At the outset we would like to clarify that “[protected]@naukriservice.com, [protected]@naukriservice.com and [protected]@naukriservice.com ” is not associated/ part of Naukri.com (Info Edge (India) Limited) and the calls from number in question () has not gone from Naukri.com

Here the caller is using the name of Naukri.com to gain trust to try and offer himself legitimacy. Please avoid any contact with the caller in question.

On basis of past complaints from jobseekers, we encourage you to be wary of emails that

• Ask your personal, non-work related information such as Credit Card numbers or Bank information over phone or email
• Do not provide a call back phone number or provide contact information that is outside the country
• Ask for monetary transactions, money-transfers, or payment for Job Applications, conducting interviews, or any other such employment/recruitment related purpose
• Promise a guaranteed job
• Promise emigration and ask for money to process visa, etc.

Please go through our fraud alert page for further information. To verify if a Call has gone from Naukri.com you may authenticate the same at our Trust and Safety Page. As you might have received (or receive) emails from the imposters, kindly do report their complete details (Name, Mobile/phone Number, website or Email address) to us at [protected]@naukri.com

We would advise you to exercise due diligence before acting on any such. Please always check with the actual recruiter if you are asked to pay for interview, offer letter, etc. In case you have been the victim of criminal conduct, you are further advised to approach the nearest police station within the jurisdiction of which you are located.

Please feel free to revert in case of any query; we would be happy to help you out.

Regards,
Team Naukri.com