Naukri.com — regarding asking for debit card details

Er.Amrut Shipekar

from Delhi, Delhi

Address:

At post khebawade, tal- karveer, dist- kolhapur, Kolhapur, Maharashtra, 416221

I received one phone call. Lady from naukari.com asking me my debit card details saying that they are going to refund my money which they charged me for their paid services.
Since paying to naukari.com i didn't get any call regarding any job interview or something but now they are asking me about my credit card details to refund my money. It's not right that you should seek your customers' confidential information. If you want to repay me it could have been done easily the way i paid the money for your subscription. Debit card information must be saved in your database. But now you people are claiming that information is missing and telling me that it is not working properly and error occurs while transferring money. This might be a fraud call which I am not sure about and I will never share my bank details regarding my debit card.
Naukari.com is reputed name in market and many persons like me are searching jobs on your websites. But such calls may cause damage to ur company name and fame. Please resolve this issue as soon as possible. I am not asking for my money. I only want some good job opportunities.
Date of incident : 26/06/2019
Number of person calling me from naukari is [protected]

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Naukri.com customer support has been notified about the posted complaint.

Verified Support

Jun 28, 2019

Naukri.com Customer Care's response Dear Jobseeker,

Thank you for registering your concern with Naukri.com

At the outset we would like to clarify that the call has not gone from Naukri.com

Here the caller is using the name of Naukri.com to gain trust to try and offer himself legitimacy. Please avoid any contact with the caller in question.

On basis of past complaints from jobseekers, we encourage you to be wary of emails that

• Ask your personal, non-work related information such as Credit Card numbers or Bank information over phone or email
• Do not provide a call back phone number or provide contact information that is outside the country
• Ask for monetary transactions, money-transfers, or payment for Job Applications, conducting interviews, or any other such employment/recruitment related purpose
• Promise a guaranteed job
• Promise emigration and ask for money to process visa, etc.

Please go through our fraud alert page for further information. To verify if a Call has gone from Naukri.com you may authenticate the same at our Trust and Safety Page. As you might have received (or receive) emails from the imposters, kindly do report their complete details (Name, Mobile/phone Number, website or Email address) to us at [protected]@naukri.com

We would advise you to exercise due diligence before acting on any such. Please always check with the actual recruiter if you are asked to pay for interview, offer letter, etc. In case you have been the victim of criminal conduct, you are further advised to approach the nearest police station within the jurisdiction of which you are located.

Please feel free to revert in case of any query; we would be happy to help you out.

Regards,
Team Naukri.com