Naukri.com — regarding received a fraud call from naukri and amount deducted from my account

[email protected]

Address:

Pune, Maharashtra, 411047

Hi, i am your paid customer and paid the charges in faith that i would get a better job opportunity with you. But, today i received a call from naukri refund team# [protected] stating that there is some technical problem in your system and due to this you would not be able to provide the services further. Hence you are refunding the amount of rs 4754 to me.

During the call, they took me to their portal and asked me to fill my card details. I followed the instructions and in doing so instead of getting refund another amount of rs 3500 get deducted from my account. Now, they become unreachable on phone.

Please investigate and let me know if this call belongs to your team else i am going to file a complaint to the police.

Thanks and regards
Deo

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Naukri.com customer support has been notified about the posted complaint.

Verified Support

Jan 11, 2020

Naukri.com Customer Care's response Dear Jobseeker,

Greetings!

We express our sincere apologies for the displeasure caused to you.

We would request you if in case you have opted for our paid services, Please share your customer code / registered email-id to help us check your profile and address your concerns. Kindly share the details to us on [protected]@naukri.com mentioning "Consumer Complaints" as Subject line.

We would like to assure you that Naukri.com prides itself on being customer-centric

Thanks & Regards
Team Naukri