Navata Road Transport — About delivery location

Address:

Dr.no 6/2 Rampuram ,Pendurti(dist),vishakapatnam ,pincode 531173

Sir / madam, my order from gopalapatnam, vishakhapatnam and the delivery is chennai, mst.
I have order on the 17 july 2020 i. E friday and i got message on 17 july itself about the ordering.
The delivery as gone to the delivery location i. E chennai navtha transport but i didn't get any msg or call if anything goes wrong about my order or my oder haa damaged or sopiled whose the responsibility.. So please convey if delivery is there not only msg please a just a call. Hope you understood my problem so please rectify it as early as possible.. Thank you sir / madam