Navata Road Transport Complaints & Reviews

Dear Sir/Madam,

I am writing to formally lodge a complaint regarding a missing machine part during transportation.

We received the machine consignment on 13.01.2026 through your transport service under LR/Consignment No. W030361. Upon inspection at the time o[censored]nloading, we observed that one important machine part was missing from the shipment.

The details are as follows:

* Machine/Item...

I usually get a packet (about 10Kgs) of Honey from Tenali Navata to Hyderabad, Perzadiguda Navata, and the transportation charges regularly coming to Rs237/-, and each time the were collecting Rs247/-, without giving any bill, though the amount on the bill shows as Rs.237/-, this time they started asking to pay Rs.250/-, by saying hamali charges and "usually you people will not be having change, that's why you pay Rs.250/-.
And the...

I have booked an order Teak wood double cot cost around 1 Lakh from Mangalagiri to Karimnagar. Product severely damaged and of no use now. Vendor is saying that we can't do anything and we are not responsible. Need quick solution to my request.

Please find the images attached.

Regards
T V S N MURTHY...

I have booked 2rice bags (100kgs) to transport from mulugu dist to kphb Kukatpally on 6th of August -2021, with LR number -72693 and they committed to deliver within 3 to 4days.
and they delivered 1bag short delivery on 9th of August -2021
Another 1bag we still not get. almost 1month completed
And no response from branch side
I have called them many times and customer care people are saying we are taking.sir br...

Hello sir,
We are from anaparthi, andhrapradesh.
we booked 1 parcel from hyderabad to anaparthi at 6th august 2021. LR no - P050549.

I'm tracking my consignment through online, from 3 days it shows only "ready to delivery" but still it is not reached to me. Kindly check below attachment as a screen shots.

i contact so many times to anparthi branch person. only two times he is available from that...

I transported beeruva from B kotha kota to Vishakapatnam...it's very nice before transport but after u guys transported there is severe damage to the beeruva...I need a resolution for this...it is not a good way of transportation I do need the refund I will attach the before after of the good...this is not at all fair from.your side....

Hi,
I booked consignment (P031559) fro. Pune (Nigdi) to mulugu on aug 5th. I received message that my consignment is delivered on aug 10th. I received only 2bags and 1cotton box. My one more bag is missing. Its been already one week still no progress or information....

Sir, we sri sabari marketing services, eachanari, coimbatore 641021, had booked a parcel to m/s praveen spinners, nuzivid, Andhra pradesh, on 20.07.2020, vide thru your docket number ( LR ) no Y030158

Till now, the material had not been received by our customer, and also on tracking your branch office says, the delivery slip is there, but the material is missing, we had been repeatedly calling to the mobile no sabeena of vijayawada...

Dear sir,

How many days.

Hide quoted text

On tue, jul 14, 2020, 5:12 pm customercare navata wrote:
Dear sir,

Good evening!!
We are searching your article. After reaching branch. We will inform you.

Regards,
Csc-ho
Navata road transport
Ph:[protected]
Email: [protected]@navata.com
India

On 07/14/2020 7:23 am rama nukana...

Dear,

I naresh. Bollikonda i transported khammam to chandnagar branch 100 kg rice bag.. But i recived only 90 kg rice.
Beause chananagar branch executive varaset fellow. He some rice taken.. Packing changed please imadiate action.
I phase problem 3rd time.
So many customer suffer. Please imidate action.
Navatha tranport image damaged..

Thank u,
Bollikonda naresh
[protected]...

Hi Sir, We send 2 Rice bags(25KG*2) throught Navata Transport on Feb 3rd 2010. They told me we will receive in a week. but we haven't received. i called to KPHB branch, Hyderabad Head office, Vijayawada main brach somany times to track the items. but the didn't find the my rice bags till March 3rd. I gave written complaint 2 times regarding my rice bag missing. i clearly mentioned i want claim amount. I got call on March 3rd from...

I am writing to file a formal complaint against NAVATA Transport Company regarding a missing consignment and their lack of response to my repeated inquiries.

Details of the Complaint:

Consignment Booking Date: 2nd November 2024
Consignment Number: G020439
From: Pappula Mill, Vijayawada (VZA)
To: Miyapur, Hyderabad (MYPR)
Consigner: V Uday Naveen
Consignee: Suneel Darapureddy
Charges: 754Rupees
Scheduled Delivery Date: 5th November 2024
I booked a consignment with NAVATA Transport Company on 2nd November 2024, which was supposed to be delivered to Hyderabad by 5th November 2024. However, the consignment has not been delivered, and it appears to have been lost in transit. Despite my numerous attempts to contact their customer service team over the past week, I have not received any response or update regarding the status of my shipment.

This lack of communication and resolution is highly disappointing and unacceptable. As a loyal customer, I expected a higher level of service and accountability from NAVATA Transport Company.

Attachments:

Consignment Receipt
Proof of Communication Attempts
I kindly request the Consumer Forum to intervene and help resolve this issue. I seek an immediate update on my consignment and appropriate action against NAVATA Transport Company for their negligence and poor customer service. If the issue is not resolved promptly, I request compensation for the inconvenience and loss incurred.

M045962-2 refers to the shipment for which we engaged Navata to transport a Bosch washing machine from Hyderabad to Bangalore. Prior to transportation, the machine was securely packed with a fully locked drum. However, upon receiving the shipment, we discovered that the machine's drum was extensively damaged, its suspensions were broken, and the top metal plate was cracked. It now requires a 20k service to restore it to working condition. If Navata cannot handle products carefully, they should inform us beforehand. I request Navata to address this matter and provide insurance coverage for the damaged product.

LRU 75784 dt[protected].
With this LR no we sent stitching machine. Parts of that machine is completely damaged.
13, 000 rupees worth product completely damaged now who is responsible for those things.
After paying 300 rupees charges we lost 13000 rupees product.

Recently i ordered doors from bangalore to tirupathi via Navata Transport, in the bill it was Rs.818 and i went for collecting the products he asked for extra 100 rupess for unloading, later i arguged and he reduced 50 rupees. finally he took 870 rupees. I mailed Navata regarding this, but their is no response from their side. My LR No.YO47178-5. Attached Screenshot of LR and Bill Receipt of amount collected.
My number [protected]

I have booked new sealed AC unit in nunna, charged me 844/- and requested for 50 more, my consignment yet to reach by 22nd but it reached today and Autonagar branch is demanding to pay 900/- instead of 844/-. Even HC 35/- SC 342.75/- charged is it the way Navata is working, You people are looting money from consumers.

I have transfer my Goods from Mysore to Coimbatore. Mysore Navata Transport person taken extra amount 504/- (Actual cost: 496/-).

Transport Address: D.NO. 2203/31 NEW D.30, OLD R.M.S, (PRIVATE BUS STAND NEW SANTHEPET, BEHIND REGULATED MARKET MYSOORUMYSOORU(D.T)KARNATAKA MYSOORU, Karnataka 570021

We sent parcel on 11 th Aug and bike on 14 th August

My parcels are totally damaged.we have sent 6 parcel and one bike everything is damaged. We spent 8000 for these parcel

We need claim for this

GHMC persons is not attending to clean the waste from roads since one month. Now garbage was fully on roads and front of Navata Road Transport Erragadda... GHMC road. Daily our self cleaning on Roads

My brother booked bike from Narsapur to maddilaplaem which took 5dyas to deliver, which was damaged upon asking the maddilaplaem agent said it is not his fault and ask to call boarding station and after calling there, they said call to ead quarters Vijayawada and upon calling there the lady service provider spoke harsh, arrogant said she can't help and asked me to do whatever I can. Even after paying 1500rs and extra 250rs I got my ike damaged which costed me 2000rs i want my refund and to take action who ever involved. Already there were many impending complaints hoping for a solution soon