Navata Road Transport Complaints & Reviews

On April 1st 2019 with reference to LR 44153, the goods has been returned for no apparent reasons which Infact has been asked multiple times whether they accept the goods or not. However the goods were returned it's original place ie Bangalore.
I've been trying to contact them regarding the refund which I was advised I'll be receiving but those scumbags, dickheads don't know what else to call them gave no response.
I'm not requesting to refund my money, I'm demanding to refund my money since Navata road transport have no interest in doing business. Better sell ground nuts or sell tea that's what you guys are capable of ###

Many goods mostly electronics are missing while transporting from pedanandipadu to bangalore. We are very much disappointed with the service provided, not sure how can the goods locked in trolley will be missed unless lock is opened by someone else. List of missing goods along with inr.

1. Amazon eco dot (4000) [ packed and locked in trolley ]
2. Samsung s8 ear phones (8300) [ packed and locked in trolley ]
3. Bluetooth ear phones (1750) [ packed and locked in trolley ]
4. Baby handling towel (1500) [ packed and locked in trolley ]
5. Charging light (300) [packed in box ]
6. Helmet (500) [packed in box ]
7. Oil packet (100) [packed in box ]
8. Samya packet (100) [packed in box ]
9. Baby phone (2000) [ packed and locked in trolley ]

Please track the missed goods and deliver us as soon as possible and take serious action.

Dear,

I naresh. Bollikonda i transported khammam to chandnagar branch 100 kg rice bag.. But i recived only 90 kg rice.
Beause chananagar branch executive varaset fellow. He some rice taken.. Packing changed please imadiate action.
I phase problem 3rd time.
So many customer suffer. Please imidate action.
Navatha tranport image damaged..

Thank u,
Bollikonda naresh
[protected]...

I have paid rs 4500 to pl shiva kumar while booking my consignment in bommasandra branch phone number [protected] but he have given me the bill for rs. 3810 only. Again while receive my consignment in chennai at ambattur branch mr. Kesaven demanded my rs 300 to pay for the delivery without proper bill. I refused to pay but argued with me very very rude manner and denied to deliver the goods. Why this unbilled amount is encouraged in your transport which was very foolish to the customer. Also ask kesaven to behave properly. Please try to avoid getting bride to run your company. Booking number is i007174 dated 29.12.2019

Dear,

We booked big tyres and tubes bags from chamrajipet bangalore to dachepalli against lr 12171,

But customer received tube bags only, the big tyres not dispatched your branch,
We called lot of times but, your peoples was not responding. Customer shouted to our company what is our wrong.
​

Thanks & regards,
M. Visweswar rao (Rushi)
Cherry agencies pvt ltd,
#15-1-509/79/a,
Siddiamber bazar,
Hyderabad-500 012,
Mobile : +91 [protected],

Waybill no: z085731
Booking date : 13/12/2018

My mobile no. [protected]

Above consignment booked from surat - gugarat to eluru _ andhrapradesh.

Already 10 days over but not delivered, every day iam follow-up with them but no positive response.

And every day i was rise complaint on their website but no response.

Navata is a poor services, may be management is very worrest so better to avoid their services.

Hello i m dipak rana from cambay, gujarat anand dist.in this co. My join dt 24th oct18 during the month salary done for the post of officer (O) with training at vijaywada&hyderabad. Up to 16th nov igo to a. Bad aslali br. For same post but this prd i also do field work at nearest 1km area of aslali ind estate as suggested by ho thru mail to our sr manager swami r. But at 17th i give resign for this post. At1, st dec18 there is not done my salary and not given any. Answer by company ho.

At the time of booking my parcel, bill amount of rs.598 /-, extra 40/- is collected as loading charges. At erode office, they are not bothered even to inform the customer about arrival of parcel. When i went for taking delivery of my items, they have charged rs.20/- extra apart from bill amount. When asked, they said, it is for loading charges. When the 2 bags are loaded in auto, the coolie again demanded rs.30/- for loading. When i rejected to pay, my parcels were unloaded and kept back in godown. The coolies have threatened me that i can not take my parcels without paying them. And the navalta transport office person also says he is helpless in the issue and i have to pay them if i want my parcels. I want to know, why should i pay additional 15% of bill amount i. E. Rs.90/-. If at all i have to pay, why don, t you add the loading and unloading charges in bill amount. Why are you allowing coolies to control the affairs in your branches. Hereafter neither i will book parcels in navata nor i will refer it to anyone.

Hi sir
My actual parcel booked at surat on 8-oct-2018 by sri leela fashion bearing lr no y065304 and c no 293 x 1.
Mistakenly delivered with another parcel at yellareddyguda, hyderabad having below address. My lr no mistakenly mentioned on this parcel and delivered.

P. Ameer khan
Vijayawada
C no : 287 x 2

Please advise me.
Regards
Subbaraju
[protected]
Hyderabad

My L.R.No:90355 Dt:[protected] Cherukupally to Nellore Lr is reached in nellore branch But product is not reached, so many times asking nelore branch and customer care but nobody respond i received message[protected] your product is ready take delivery but still product is not reached nellore branch your people is very careless i suffered last 8days i calling every time asking your people is Lr No and all details just told your complaint is registered we are follow up

We have given material vide waybill u019289 dated 14th aug 2018 from bhiwandi to sindagi dist bijapur.

Since material is lying in hyderabad but not getting dispatched to sindagi.
We have spoken to several people on their mobile numbers in vain.
We are furnishing the cell numbers for verification : [protected], [protected], [protected], [protected].
These consignment are very critical. Myself my team have come from mumbai to execute one project. The project has to be handed over in 3 days failing we shall have a penalty of rs. 50000/-.
We are sitting at site incurring a cost of rs 5000/- per day for the last 4 days.
We express delivery of these items failing we shall take up the matter suitably.

For,
Tansha associates.
Shashikant jagtap.
Prop.

We used Navata Road Transport to ship Air Conditioner & Compressor from Bapatla (A.P) to Maraimalai Nagar ( T.N) - WayBill No. - W062516-1 on 30.07.2018 & they assured delivery will be on 04.08.2018

My parcel was packed in two carton boxes and handed over to the transporter.
One box reached Maraimalai nagar hub by 03.08.2018 and another one got missed.
I am following the transporter for the missed box for last 7 days still they were not able to locate where the missed box is available. they were not even responding properly.

I tried to reach them through phone to know the status but they dont even answer my call. I used to visit their hub in person to know the status daily.
These are the contact Nos. of Navata Transport I used to try.
+91 [protected] & +91 [protected]

Kindly take necessary action to get my parcel back & for the irresponsible service.

Thanks,

Sivaguru S
[protected]

2697 is my lr number. Such a worst service i have ever seen. I have waited more than 17 days for my baggage from visakhapatnam to hyderabad. Though i visit this office daily there is no tracking recorded to find out where my baggage is. Some agent named kondayya from chodavaram the way he is responding to a customer is not at all acceptable. APSRTC service is far better than this they deliver goods with in promised time with a very less fare. These people are charging double the amount and taking more than 15 days for a delivery. When i raise a question these people are simply answering this happens sometimes. If this is the case then what's the use of running your service with customer dissatisfaction. I have spoke to many executives but they are simply saying pay the whole amount then take your parcel. So there are no ethics or sla's to your company. You deliver whenever you want and don't care about customer priorities. You people are here just to make money.
I would never give any rating to this service as i am ashamed of seeing all this response from you people. Never reach navatha again.

Sir i have been demanded extra charges for collecting my vehicle you have mentuon before dispatching at centre or should be informed first...so kindly look forward for this...otherwise i will go to any extent i have no work( i am jobless)...so pls sort this problem out... i have not been informed to pay more money before collecting my parcel or even it is not mentioned on the slip...

Hello team,

I have received 4 rice bags from nidadavolu (Andhra pradesh) to hyderabad and on dt 28th june 2018 i have made 2 times on line payment and each time rs 453.19 deducted from my credit card.

I called to your branch and they confirmed that they have not received the payment.

I asked them to deliver the bags to my house and i paid the charges through cash to the delivery boys.

That means instead of 1 time i paid 3 times to navata.

I spoke to hdfc bank about these transactions and they confirmed that you have claimed this and payment also credited to your account.

Transaction details : 037656 & 068069

Requesting you to please check the transaction details and refund the extra paid amount.

Please let me know if you need any further information on this.

Details :

Name - l srinivasa rao
Phone number - [protected]
Lr number s036920
Payment done through - hdfc credit card
Payment date - 28th june 2018
Paid amount - rs 453.19 * 2 = 906.38
My bank account number - [protected]
Name as per bank records - l srinivasa rao
Ifsc code - hdfc0000512
Branch - raj bhavan road, hyderabad

Such a worst service i have ever used.
They charged me 2710 rs to transport a bike from palamaner to hyderabad - miyapur on 06/06/2018.
It is 6th day that i am waiting for my delivery.
Whenever i call miyapur branch they gave some irrelevant answers.
Bull #.
Even their track consignment service also too worst. It is not showing any updates.
Not worth it for one star also,

Miyapur branch number: +91 [protected]
My number: [protected]
Waybill number: s083051

Dear sir/ madam

It is regretted on your careless on delivery.
Our principal m/s professional water proofing, hyderabad had booked 4 bucket of water proofing compound at hyderabad
Lr no. R 97127 dtd. 07th march 2018

Destination : villivakkam chennai (Chvk)
Consignee name : prof. Ravindran, anna nagar

Hyderabad navata particular branch informed us that the material will be reaching the destination on or before 10th may 2018.

When tracking the consignment it is found the booked materials are still lying at booked navata office.

Navata has become worst in taking care of customer
Not prompt and insincere attitude

Since you are unfit to deliver the consignment. You are hereby directed to return the consignment to professional water proofing.

Regards

David solomen
Chennai

This is lakshmi am not satisfied with your service we booked 5 furniture articles from tenali to kphb (Hyderabad) but 2 articles are damaged while in your transportation service. Your employees are irresponsible to us. Plz give me early response to us. Don't take it is a simple complaints...

Lr no r066248
Booked date 25/04/18
Delivery date 30/04/18

Hi navata transport,

I am not satisfied with your service, we booked 8 furniture articles from
Parvathipuram navata office to delivery kukatpally but 1 article mismatched wrong item got delivered, and also one of the items got damaged, your employees are irresponsible to us. We are troubling from past two weeks, plrase find below attached article details, can you please look on my request letter.

Lr number:41210
Booked date:08/03/2018
Deliver date:24/03/2018.

— forwarded message —
From: balakrishna yarlagadda
Date: mon, 16 apr 2018 at 13:09
Subject: re: q026943
To: customercare
Cc: lalitha, rajesh m - oi vzro, t. Vishnu priya - officer vzro

Hello rajesh,

As discussed, i have lose of 6000 rupees due to this..

Till now waiting for response...

Please give me the escalation levels for navata

Who will pay this lose of money???

On mon, 16 apr 2018 at 11:54, customercare wrote:
Dear sir,

Please see the below mail and clear the issue.

Customer is waiting for your replay.

Regards,
Csc-ho
Navata road transport
Ph:[protected] description: description: description: cid:image001. [protected]@01ca41db.90894940
Email: [protected]@navata.com
Indiadescription: description: description: flag

From: "balakrishna yarlagadda"
To: "customercare"
Cc: "challapalli", "lalitha", "rajesh m - oi vzro", "t. Vishnu priya - officer vzro"
Sent: monday, april 16, 2018 11:42:02 am
Subject: re: q026943

Hello sirisha,

As discussed, i’m waiting for mr. Rahesh call...

Till now i have reached you 10 times via phone... Every time you told me like my boss will call you with in 5 min... But till now i didn’t receive any call from yor sir..

May i know the navata escalation matrix..

On mon, 16 apr 2018 at 10:43, customercare wrote:
Dear sir,

Please see the below mail and clear the issue.

Customer is waiting for your replay.

Regards,
Csc-ho
Navata road transport
Ph:[protected] description: description: description: cid:image001. [protected]@01ca41db.90894940
Email: [protected]@navata.com
Indiadescription: description: description: flag

From: "balakrishna yarlagadda"
To: "customercare"
Sent: monday, april 16, 2018 10:21:46 am
Subject: re: q026943

Hello sirisha,

As discussed, kindly update the status asap...

On fri, 13 apr 2018 at 19:51, balakrishna yarlagadda wrote:
Hello, i’m waiting for your response...

On fri, 13 apr 2018 at 17:32, balakrishna yarlagadda wrote:
Hello navata,

I’m really disappointed with navath service...

Just now i have called to cahallapalli navata branch partner (‭[protected]‬and i didn’t expect those words from navata service guy...

He is talking very rude behaviour and he is saying like.. Olny 50 kg pack so wait for our call..

Can you please create a complaint against this and please call me for discussion on this...

I’m really unbalanced due to this... Very disappointed..

Mobile number : [protected]