| Address: H NO 57320 PLOT NO 223, ROAD NO 10 B N REDDY NAGAR |
Sir, I booked an article from Parkal of Warangal District to Basheer Bagh Branch on[protected] vide LR No. 68686. I did not receive any phone call from your basheerbagh, therefore i tried to contact him over phone baring No. 99634781 and in spite of repeated calls the said phone is on switch off mode and no response. Therefore I was constrained to call your customer care no,[protected] to know about the status of my consignment and -when i requested to inquire about the non receipt of goods with your customer care personnel at No.[protected], the way in which response is more recklessly answer and abruptly keeping the phone which caused serious inconvenience to me. I can under stand the job of customer care personnel, but her duty is convince the customer with pleasant manner but that is totally lacking as far your employee is concerned. I am only bringing to your notice, so that you will bring to her notice and no customer will cause inconvenience with the adamant answers of your employees.
Navata Road Transport customer support has been notified about the posted complaint.