Navata Road Transport Complaints & Reviews

[protected]
Details of transport i hav attached a file.. Damage of bike is ridiculous... Small minor damage is ok but i got my front mudguard dents and odometer which costs of 9k it has also damaged... Side stand with its bed n double stand which costs around 3000 has been damaged and left clucth lever is completely broken i was unable to take bike to service station also.. Bike damage cost ll b around 6k... Transport is 4k.. Upon that irresponsible way of transport i din't get the cal also weather my bike has come or not.. Plz fix the isuee... So unresponsive delivery and customer goods care is 0%.. Small minor damages are excusable but not this much! The packing was also not done good!!!
I hav uploaded only few pics still photos are there more than 2mb so couldn't upload

Dear sir,

I am here by bringing to your notice that we have booked our consignment dt. On 20th-aug'20 from tadepalligudem, andhrapradesh to bangalore, bommanahalli branch.

We have receive a message from navata on 25th-aug'20, saying that items have been delivered to bommanahalli branch, but when i checked with them out of 6 items only 5 items they have received, and till now i didn't get any response from bommanahalli branch office.

I have lodged a complain no[protected] on 3rd-sep'20 regarding non delivery of items even after 15days.

When i tried to reached out navata head office, vijayawada following is the response i am getting as below :

1st call on 2nd-sep'20 - said that they will find the cause of delay in delivery
2nd call on 3rd-sep'20 - i have lodged complaint.
3rd call on 4th-sep'20 - called to check the status, they said out of 6 items, only 5 items received to bommanahalli, and they are enquirying.

4th call on 4th-sep'20 - (Bommanahalli br.) - this branch updated me only 5 items received from yelahanka branch, and it was missed in that branch.

5th call on 4th-sep'20 - (Yelahanka br.) - when checked with them they said will send the item if is traced.

6th call on 4th-sep'20 - called customer care (Head office) - i have updated them where the item has been missed out and where it is laid.

7th call on 5th-sep'20 - called customer care (Head office) - eventhough i have given the item where abouts, they are saying still not finding it, and trying to trace it.

8th call on 5th-sep'20 - bommanhalli branch said still they have not received the item from yelahanka, and they have given the yelahanka head office no. And contact name - radhika, but when i called to that no. Some office person lifted the call and put it on hold for some time, and disconnected after some time.

I called nearly 10 times phone was ringing but no response from them, this shows the their respect to the customers and responsiveness to their customers.

They are not understanding, that customer is god, now a days loosing customers is loosing business only.

Hope some respected member of the company of respected employee will reply to this mail, and take the necessary action on this.

Thanks,
Vamsi mohan
[protected]

This is bill no -68766 and my friend has done the booking for bike transport to kurnool (chowrastha) on 20th 08 2020 from Ameerpet Hyd.

on(25/8/2020), transport people unpacked the Cover of a bike in front of me.
When I saw my bike, I saw that the bike back side head lamps are broken, one front end mirror is missing, Monkey cap bended(head lamp), Number plate screw plate is broken, and the tank got dent. right break level got bend.
This bike is sentiment for me and i have paid extra 500rs for packing to Ameerpet navata transport. My friend has told them please take care of it in a good way.
The Navata trasnport saying we are not the responsible once delivered, i have given complaint no solution .

Booked an article on Aug 5th, and told that it will be delivered within 10 days.But not delivered till now.16 days completed, No correct info about the article where it is.Head off team says that, it is in waiting at Nagpur branch from 10th Aug and not dispatched(no reason for waiting). Indore branch says it received at our Indore head branch but unable to identify from 17th Aug. I want to know where the article is and when it will be delivered.

I have transported bike from bangalore to mylavaram (Andhra pradesh). After received my bike in mylavaram i can see all scarches and tire damages with pin. Speedo meeter glash scarch. I feel very bad about navata. I'll never ever transport my bike. Now who will do the services for my bike and who will responsibility will take care.

Delivery is delay from 14days. Rice bags (02no) booking on 22/07/2020 in mangalagiri branch to kphb, hyderabad branch. Delivery message on 24/07/2020. 01 bag are missed in transport till now not found & negligence of staff to respond the matter.

Hello!

I contacted Navatha transport bhattiprolu executive for enquiry. He started yelling at me with vulgar language stating that i have called him in his wrong time. What the hell is this...Is this the way treating customer????

Sir / madam, my order from gopalapatnam, vishakhapatnam and the delivery is chennai, mst.
I have order on the 17 july 2020 i. E friday and i got message on 17 july itself about the ordering.
The delivery as gone to the delivery location i. E chennai navtha transport but i didn't get any msg or call if anything goes wrong about my order or my oder haa damaged or sopiled whose the responsibility.. So please convey if delivery is there not only msg please a just a call. Hope you understood my problem so please rectify it as early as possible.. Thank you sir / madam

We have asked for transportation of luggage from hyderabad to guntur.in transit, my trolley bag is damaged severely. I am very much disappointed with this service. Please help me with reimbursement/repair for my losses.

Way bill no: a011261

I have registered the consignment on saturday in vijayawada to nagari on 18 july but it is not still dispatched from vijayawada when i check with customer care.

Poor and misbehavior response from customer care

Id-y44335
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Way bill no : p079439
Date of booking: 19/06/2020

I have booked 4 items on 19th june to ship them from kukatpalli to anakapalli but till date out of 4 only 3 items are received to anakapalli, so kindly let us know the status and also ship them as soon as possible.

My bokking lr id #x062967 bokked on 3/6/2020 till not delivers my item so please solve this problem

Lr 19721-2 to box 1 box missing

I booked my product on june 18 from Rayagada to Bangalore . my way bill no is P094287. i got msg on 30th june that item is ready to delivery . but when i call rajaji nagar branch they said till it not came . i call may times but they did not respond it . when i call customer care they put the call hold or busy mode .

I am much worry about my product . kindly help me as soon as possible.

Dear sir, my family members sent to some parcel through navata road transport yesterday parcel lying at hyd today arrived in kukatpally, i got msg also like ready to delivery and in that one number is mentioned i called to that number they not lifting i tried many times but not lifting after i called to the customer care they are connected through add on call on that he was answered and told me we will arrange auto to send the parcel to you u just msg me like that i sent msg but de dosent sent the parcel and he is again not answering my phone

Iam booking june 8th from bptl to ktt in navatha transport three bags but ktt branch are closed from three months and two bags are reached to nearest branch shamshabad and one bag black gram missed booking branch person and vijayawada, hyd customer care persons irresponsible answer. My lr number is 071688

Didn't receive 2 rice bags almost 1 month completed from booking from palasa. Still not receive till date. I have paid total amount to agent

Bill no:x042016 this bill items are fully damaged
3 pb hha, 1 pb cooler

I have sent articles (Byke and rice bag 20kgs) from nunna to hyd autonagr on 21 may 2020.
I have received my byke on 03 june 2020 at hyd autonagr branch and your team said, we are unable to find rice bag, we will give later.. Again and again i went for my rice bag.. Still your employees are telling.. Bag is not there... Please take immidiate action and give my rice bag on priority... My lr no - x008560 and i paid 1455 rupees bill no 63132.

Regards
Suresh
[protected]/[protected]

Ac out door unit not received