Navata Road Transport — Complaint regarding consignment delivery ref Waybill no: W007233-1

Address:

Navatha Transport, KPHB

Hi,

I had sent a scooty from KPHB, Hyderabad to Mancherial on 31st July and received yesterday from Mancherial.

The scooty handle got hard locked and there are other (major) damages as well.

And people at the delivery location are charging unloading charges of 150 INR at the time of delivery.

NOw when I ask them on the same, Customer care says It is booked at owner risk. I know it but what if they are damaging them? Who is responsible for that?