Navata Road Transport — missing of bed cot parts

Address:

DOOR NO 1 17 11 1, SALIPETA, CONTONMENT, Vizianagaram, Andhra Pradesh, 535003

On[protected] i booked navata transport from vizianagaram to navata transport vijayawada.
I send 3 cot parts and 1 pb of rice from vizianagaram to vijayawada. We received only 2 cot parts and 1 cot part found missing.
We gave complaint in both the navata offices in vizianagaram and vijayawada but there is no response from them.
Already 14 days gone we have not received any message or call regaring the missing of cot part.
They are so reckless that they are even not responding to complaint in both the navata offices in vizianagaram and vijayawada.