Navata Road Transport — One box is shortage

Address:

Ramasamudram

JAYATHASREE AGENCIES
RAMASAMUDRAM.
One box is missing in 2019, way bill no=Do90100 dated[protected] from KRVB to RMSD.
LR NO :-DO90100-43 and lot number 40 one box is missing, but agent told box will come. Iam waiting waiting no box. I given for claim, but lock down is comming, then this agent is giving irrirespective answer, iam cotacting manager, his nameis BUSHAN, HE WASTING one year, then i presserd the agent, she told your claim file is missing in office, then i called to costomer care, she replied ur claim is not there?, my box is containing pesticides, value is 28615.