Navata Road Transport — Parcel missing

Hello team, I've booked an order for shipment on 29th August at Basheerbagh location with booking LR: P058022. The parcel is not yet reached to destination. Basheerbagh contact person is not at all lifting the calls. Chennai Broadway contact person called me and I came to that the parcel is missing. How this can happen? Please do the needful in finding the item and deliver it to the Broadway office.
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    Navata Road Transport Phone
    +91 92 4809 4455
    Navata Road Transport Address
    P.Box No.912, Bose Buildings, Kanuru, Vijayawada, Andhra Pradesh, India - 520007
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