Navata Road Transport — Poor customer care response

Address:

H NO 57320 PLOT NO 223, ROAD NO 10 B N REDDY NAGAR

Sir, I booked an article from Parkal of Warangal District to Basheer Bagh Branch on[protected] vide LR No. 68686. I did not receive any phone call from your basheerbagh, therefore i tried to contact him over phone baring No. 99634781 and in spite of repeated calls the said phone is on switch off mode and no response. Therefore I was constrained to call your customer care no,[protected] to know about the status of my consignment and -when i requested to inquire about the non receipt of goods with your customer care personnel at No.[protected], the way in which response is more recklessly answer and abruptly keeping the phone which caused serious inconvenience to me. I can under stand the job of customer care personnel, but her duty is convince the customer with pleasant manner but that is totally lacking as far your employee is concerned. I am only bringing to your notice, so that you will bring to her notice and no customer will cause inconvenience with the adamant answers of your employees.