Navata Road Transport — product damaged

Rajeshp123

from Delhi, Delhi

Address:

Hyderabad, Andhra Pradesh, 500010

I booked a pure teak wood cot from kotturu of srikakam dist to kompally branch of secunderabad with above said details costing around 10, 000 INR. As per your records The item has been checked at time of booking and was tagged as in good condition, but it got damaged in the transportation. Please let us know what would be the further steps in registering a complaint.

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Navata Road Transport customer support has been notified about the posted complaint.

Oct 22, 2019

Updated by Rajeshp123 I have not received any status of my compliant till date hence request to take immediate action on same and resolve this issue ASAP

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Comments

THRIBHUVAN REDDY KOTHA

I have sent a new double cot bed from hyderbad(nagole) to kodad.before transportation in hyderabad I have packed additional in nagole branch.for that I have paid 300 rs.i have been raised an issue to customer care.but they are saying that status is delivered, you have to check during delivery.
How can I open that huge package?.that is not my duty.your officer should check the product during delivery whether the product is damaged or not.

Order I'd : Z058108