Navata Road Transport — rude and worst service

Navata chandanagar branch people are very very rude to customers and they demand more money to deliver the product that has been shipped. I shipped one almarah by paying 2400/ and again to deliver it to home they asked for 1800 rupees. When asked to deliver with 1200 they initially agreed but each day saying different reasons. Until now they didn't deliver it. This is the worst service.