NDTV — Portability from Loop Mobile to Vodafone (Unique Porting Code LM6286980

Address:

Mumbai City, Maharashtra

Dear Sir/Madam, I have applied to port my mobile no. [protected] almost two weeks back nothing has happened. i) Unable to get response through email: it seems complete anarchy at the Loop Mobile. Last email sent on appellate.[protected]@loopmobile.in, got a return email from [protected]@loopmobile.in as mentioned below ----- Forwarded Message ----- This is an automatically generated Delivery Status Notification. Delivery to the following recipients failed. charmine.[protected]@loopmobile.in . ii) Unable to access customer support desk: when I call up at customer support get two messages, a) due to technical problem we transfer your call and then nothing happens, or b) in case it goes on the IVR, and I try to access customer support executive, it never gets connected to them despite confirming the chargeable call. I do not know how many times I have confirmed such charges on my mobile may be 25 to 30 times. iii) I am not able to connect to MTNL and Vodafone nos.: message we are unable to connect because your service provider has failed to pay inter connect charges, contact your service provider. Loop Mobile is behaving like cheats and TRAI doing nothing about it. Had it been Western world Loop Mobile would have been fined for billions of dollars for failing to deliver the services it committed to the customers, making their business suffer and people failing to connect their near and dear ones when needed. iv) http://www.loopmobile.in/Complaint_Status_validation.php - does not connect and msg received on sublission no data received. TRAI: For TRAI's information the complaint email id probably has changed to appellate.[protected]@loopmobile.in <appellate.[protected]@loopmobile.in> from appellate.[protected]@bplmail.com (please check). It is fine to put a disclaimer at http://www.tccms.gov.in/, but doing nothing about the mess created by Loop is disgraceful. Everybody and the entire industry know that they are going out of business but that does not absolve them from their responsibilities and TRAI from ensuring that subscribers do not suffer. God help this country, where the mess is everywhere. Best wishes, Vishal