[Resolved] Netmeds.com — wrong pdt delivered plus no response on refund

Moumita2020

Website:

Netmeds.com app

I am a customer from navi mumbai and i have been following up with netmeds.com team for few days through mail (Since there is no response on calls) on a wrong delivery. There is absolutely no response other than getting an auto reply with a ticket number.. Such apps should be banned since it brings a lot o[censored]nrest... Instead of making life easy...
During this lockdown period, i purchased vegetables from this app (Advertised for reliance fresh).. This was a prepaid order however pdts delivered were wrong, but neither is the team replying tomy mails, nor any support on refund... Mail attached for reference

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Aug 9, 2021

Complaint marked as Resolved

Netmeds customer support has been notified about the posted complaint.

Verified Support

May 05, 2020

Netmeds Customer Care's response Dear Moumita Roy,

Greetings from Netmeds.com!!!

We went through your case and we regret any inconvenience caused.

Kindly note that we have sent an email through your registered email id in this regard.

Please check and revert back to us.

Thanks! Escalation Team, Netmeds.com

Verified Support

May 06, 2020

Netmeds Customer Care's response Dear Moumita Roy,

Greetings from Netmeds.com!!!

Kindly note that we have sent an email through your registered email id in this regard.

Please look into it. You can write back to us for any further concerns. We will explore it.

We look forward to providing you with a better experience in the future.

Thanks! Escalation Team, Netmeds.com