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[Resolved]  Netmeds — damaged product received

I ordered a medicine calcarea phosphorica from netmeds which delivered on 17 april 2020. But it is already opened from inside and looked like used one. It also has some stain on it. So i complaint about it that day and 5-6 times after that. Also complaint on email [protected]@netmeds.com and [protected]@netmeds.com. All they generate ticket and said some customer service executive called within 8-12 hours but till date no one called. I want full refund and reshipment of the medicine.
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Aug 10, 2021
Complaint marked as Resolved 
Netmeds customer support has been notified about the posted complaint.
Verified Support
May 01, 2020
Netmeds Customer Care's response Dear Kapil Parakash Singhal,

Greetings from Netmeds.com!!!

We went through your case and we regret any inconvenience caused.

Please note that we have forwarded your concern to our team. We will check and revert back to you.

Please be assured that your concern will be resolved.

Thanks! Escalation Team, Netmeds.com
Verified Support
May 01, 2020
Netmeds Customer Care's response Dear Kapil Parakash Singhal,

Greetings from Netmeds.com!!!

Kindly note that we have sent an email through your registered email id in this regard.

Kindly check and revert back to us through this platform for any further concerns.

We will explore it. We look forward to serving you the best in the future.

Thanks! Escalation Team, Netmeds.com
Complaint comments 
1 Comment

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Comments

I got damaged syrup

Reply
Bullari ramprasad's reply, Apr 12, 2021
When will I get my medicine

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