[Resolved] Netmeds — medicine not received

Anshuman Malhotra

from Delhi, Delhi

Address:

Gurgaon, Haryana, 122413

I ordered medicine firstly on 03/02/2019 and netmeds claim to be delivered on 7/02/2019. I was waiting till 10 feb and netmeds called me to tell that your package has been lost. Moreover that medicine is urgently required for critical condition patient.
Again i ordered the same medicine but still i am in waiting list. Netmeds is not taking this matter seriously. I am requesting to take serious action on this behaviour of netmeds. This would not be acceptable by a critical condition patient.

Was this information helpful?

No (0)

Yes (0)

Mar 21, 2019

Complaint marked as Resolved

Netmeds customer support has been notified about the posted complaint.

Verified Support

Feb 18, 2019

Netmeds Customer Care's response Dear Anshuman Malhotra,

Greetings from Netmeds.com!!!

We do understand your concern regarding the delivery.

We would like to have your registered Email address or Phone number, through which we can pull up some records and get this issue resolved.

We have now streamlined our process to ensure such mistakes do not occur in any of your future orders with us.

Thanks!

Escalation Team.