[Resolved] Netmeds — My order not received till yet

Sohan0828

Address:

H.No. 192, Pooja Bangle Store, Bank Wali Gali

Dear sir/madam,
My order id[protected]a not shipped till yet, why i dont know. I called to xpressbees customer care they said we returned your order to netmeds..

Why my order returned without any information? Or not return my order money. Please arrange my order asap because i need urgent.
Thanks & regards
Sohan singh rajput
Mob. [protected], [protected]
Add. Plot no. 416, phase-iv, udhyog vihar gurugram pin. Code - 122015

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Aug 11, 2021

Complaint marked as Resolved

Netmeds customer support has been notified about the posted complaint.

Verified Support

May 18, 2020

Netmeds Customer Care's response Dear Sohan Singh Rajput,

Greetings from Netmeds.com!!!

Upon tracking we see that the courier has tried a maximum number of attempts to deliver the order but they were unsuccessful. Hence the order is been returned to us.

We apologize for the inconvenience caused.

As per your request, we will reship the order and get back to you with the order status soon.

Thanks! Escalation Team, Netmeds.com

Verified Support

May 18, 2020

Netmeds Customer Care's response Dear Sohan Singh Rajput,

Greetings from Netmeds.com!!!

Please be informed that we are reshipping the medicine under the order NMS[protected]ARS.

Your order is under processing now. It will be dispatched soon.

You can write back to us for any further concerns. We will explore it.

Thanks! Escalation Team, Netmeds.com