[Resolved] Netmeds — no update

[Resolved] Netmeds — no update

A AarthyK from Chennai, Tamil Nadu

I was supposed to receive my medicines on 13th december 2019. Today i was informed by a courier person from delhivery that he cannot deliver my medicines. Upon tracking i noticed that he has updated customer is not available. I was at home all day. He didn't visit my premises.in fact he said he can't deliver the medicines. I called netmeds immediately and i even sent a message on facebook and i was informed i will receive an update. Till now there is no update. Was this information helpful? No (0) Yes (0)
Jan 14, 2020 Complaint marked as Resolved Netmeds customer support has been notified about the posted complaint. Dec 14, 2019 Updated by AarthyK Please check the attached screenshot Verified Support Dec 14, 2019 Netmeds Customer Care's response Dear Aarthy Krishnan, Greetings from Netmeds.com!!! We regret the inconvenience caused. Please note that we have strongly escalated this to the courier and they have assured that the package will be delivered to you by Monday (16th Dec'19). We will coordinate with the courier and have your order delivered as promised. Thanks! Escalation Team, Netmeds.com
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