[Resolved]  Netmeds — Online Consultation with cardiologist

I paid money to Netmeds via amazon pay for an online consultation with a Cardiologist. I provided all the details as reply of computer generated message. That includes uploading of an earlier prescription which I had. But I got no reply from the Doctor himself even after waiting for 1 hr. Then the chat screen showed 'your consultation is completed'. I have requested for my refund several time throuh email to netmeds. But even after two months I have not received my money back. Please do the needful.
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Aug 7, 2021
Complaint marked as Resolved 
Netmeds customer support has been notified about the posted complaint.
Verified Support
Oct 21, 2020
Netmeds Customer Care's response
Dear Customer,

We apologize for the inconvenience caused to you.

We request you to share the order id or your registered email address by writing to us at [protected]@netmeds.com so that we can assist you with this issue.

Looking forward to your response.

Regards,
Netmeds Team!
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