[Resolved]  Netmeds — Order was cancelled by netmed, but money not refunded

I ordered medicine worth 5120 rs from netmed app, but order was cancelled by netmed and money was not refunded. When i tried to reach out to customer care, they cancel my call and in app support also doesn't responds, also when i try to send mail, it shows receiver mailbox full. It's not good for such a famous firm to cheat customers like this, please refund my money, i need it.
Upi: [protected]@ybl
Netmed account: [protected]@gmail.com
Mobile number: [protected]
+2 photos
Was this information helpful?
No (1)
Yes (0)
May 4, 2021
Complaint marked as Resolved 
Amount was refunded
Netmeds customer support has been notified about the posted complaint.
Verified Support
May 13, 2021
Netmeds Customer Care's response
Hi Numan,

We are sorry for the trouble.

Please be informed that the amount has been refunded to the original payment mode. Kindly allow 1-9 working days for the refund to be reflected on your statement.

Regards,
Netmeds Team!
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Netmeds
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    67%
    Complaints
    1186
    Pending
    270
    Resolved
    717
    Netmeds Phone
    +91 72 0071 2345
    Netmeds Address
    No 1, Lalithapuram Street, Royapettah, Chennai, Tamil Nadu, India - 600014
    View all Netmeds contact information