[Resolved]  Netmeds — product missing

Address:D412 omicron 3, Greater noida, Gautam Buddh Nagar, Uttar Pradesh, 201306

Dear sir
I am book glucose machine and strip for my mother, but received only strips.

Screen shot what i am book and what i am received.
I have mail to netmeds but received only ticket no not recived the solution for my problem. Please take necessary action to resolve the query.
Rajesh kumar singh
[protected]
+3 photos
Was this information helpful?
No (0)
Yes (0)
Oct 24, 2019
Complaint marked as Resolved 
Netmeds customer support has been notified about the posted complaint.
Verified Support
Oct 23, 2019
Netmeds Customer Care's response
Dear Rajesh Kumar Singh,

Greetings from Netmeds.com!!!

We regret any inconvenience caused.

We understand that you have reached us through Facebook in this regard.

As informed, we have picked up the product from your address and provided a refund in your Netmeds E-wallet.

We look forward to providing you with a better experience in the future.

Thanks! Escalation Team, Netmeds.com
Complaint comments 

Comments

NETMEDS has cheated us we have order for Bprotin 500grm and they send Bprotin dry fruit 200grm.my order I'd [protected]A dated 18/10/19.when I spoke to customer care they were saying that they will pay only the difference not replacement.difference in price Bprotin 500 gram 475/- and Bprotin 200grm is 330/-

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Netmeds
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    67%
    Complaints
    1186
    Pending
    271
    Resolved
    716
    Netmeds Phone
    +91 72 0071 2345
    Netmeds Address
    No 1, Lalithapuram Street, Royapettah, Chennai, Tamil Nadu, India - 600014
    View all Netmeds contact information