[Resolved] Netmeds — product missing

 
2 Reviews
D412 omicron 3, Greater noida, Greater Noida, Uttar Pradesh, India
 raj222864 on Oct 21, 2019
Dear sir
I am book glucose machine and strip for my mother, but received only strips.

Screen shot what i am book and what i am received.
I have mail to netmeds but received only ticket no not recived the solution for my problem. Please take necessary action to resolve the query.
Rajesh kumar singh
[protected]

product missing
product missing
product missing
Complaint marked as Resolved Oct 24, 2019

Complaint Status


[Oct 21, 2019] Netmeds customer support has been notified about the posted complaint.
Verified Support
Netmeds Customer Care's response, Oct 23, 2019
Dear Rajesh Kumar Singh,

Greetings from Netmeds.com!!!

We regret any inconvenience caused.

We understand that you have reached us through Facebook in this regard.

As informed, we have picked up the product from your address and provided a refund in your Netmeds E-wallet.

We look forward to providing you with a better experience in the future.

Thanks! Escalation Team, Netmeds.com
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

NETMEDS has cheated us we have order for Bprotin 500grm and they send Bprotin dry fruit 200grm.my order I'd [protected]A dated 18/10/19.when I spoke to customer care they were saying that they will pay only the difference not replacement.difference in price Bprotin 500 gram 475/- and Bprotin 200grm is 330/-

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    Netmeds - product missing