[Resolved] Netmeds — refund non delivery of order no[protected]a pending since 56 days

[Resolved] Netmeds — refund non delivery of order no[protected]a pending since 56 days

V vishwajit dubey from Patna, Bihar

Dear sir, It is pathetic that i have ordered in march via order no.[protected]a. As my brother is kidney patient who undergone to a disastrous problem due to their lackluster approach.. I have followed their representatives number of time but they are misguiding n not giving correct information.. But still my payments of refund is pending. I could not make it that netmeds have locked my amount from 56 days n not willing to understand.. Why this is happening?? I am really fade up with netmeds lackluster approach towards customer service.. If my payments are not refund then i will sue in court n claim a healthy amount because of your lackluster approach in delivering my patients has suffered alot.. Which in turn put an extra burden.. Request you to please intervene so that it is not repeated with any other customers. Mob-[protected] Vishwajit dubey [protected]@gmail.com Was this information helpful? No (0) Yes (0)
Aug 6, 2021 Complaint marked as Resolved Netmeds customer support has been notified about the posted complaint. Verified Support May 20, 2020 Netmeds Customer Care's response Dear Abhishek Dubey, Greetings from Netmeds.com!!! We regret any inconvenience caused. Kindly note that the refund for the returned orders is been initiated on 8th Apr'20. And, we have shared the refund reference details through your registered email id yesterday (19th May'20). We would request you to check with the bank along with the shared information. Your concern will be resolved. You can write back to us for any further concerns. We will explore it. We look forward to providing you with a better experience in the future. Thanks! Escalation Team, Netmeds.com
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