[Resolved]  Netmeds — Refund not received for damaged medicine

The medicine bottle I received on this order was almost empty. I raised a complaint with required pictures and Netmeds and they assured that the money will be refunded. They also asked me to share my bank account details. It is more than a month and they have still not refunded my amount.

I have raised escalations, grievances, called customer support more than 10 times and also looped in CEO, still no action is taken. Raising this complaint for getting refund of my medicine.
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Jan 17, 2022
Complaint marked as Resolved 
Netmeds customer support has been notified about the posted complaint.
Verified Support
Dec 17, 2021
Netmeds Customer Care's response
Hi Girish,

We apologize for the inconvenience caused.

Please write to us at [protected]@netmeds.com along with your order details. .

Looking forward to your email.

Regards,
Netmeds Team!
 
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