[Resolved]  Netmeds — rude behavior by delivery person

Address:#92, Chandramouli Farm, Sanjeev Nagar, Kalkere Post, Near Jelly Machine Bus Stop, Bannnerghatta Main Road, Bangalore, Karnataka, 560083
Website:www.netmeds.com

Dear sir/madam,

I am a regular customer of nermeds; i generally place order twice in a month. Today my lastest order [protected]m was expected to be delivered. But when the delivery person called (+91 [protected]) and asked me about the location he spoke to me very rudely and refused to deliver. He even ordered me to come and collect the package from somewhere far.
This incident is not only an example of poor service but also an unpleasant conduct.
I would request you to take disciplinary action towards the concerned person, in order to avoid such incident being repeated in future and elimate the possibilities someone like that delivery person to spoil your company's reputation.
Looking forward to hear from you soon.

Thanking you!

Nirmal swami
+91 [protected]
E-mail : [protected]@gmail.com
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Nov 21, 2019
Complaint marked as Resolved 
Netmeds customer support has been notified about the posted complaint.
Verified Support
Oct 16, 2019
Netmeds Customer Care's response
Dear Nirmal Swami,

Greetings from Netmeds.com!!!

We regret the inconvenience which you have experienced before receiving your recent order.

Customer satisfaction is our priority. So, we will definitely, assess your complaint and will provide you with a better experience in subsequent times.

Thanks for bringing this to our notice.

Looking forward to our continued association.

Thanks! Escalation Team, Netmeds.com
Complaint comments 

Comments

I had ordered for Ecosprin AV 75mg 60 tab, Jardiance 25mg 30 tabs, janumet 50/10gm 60 tabs, Netrilix Sr 30 tabs and Cilacar T 40mg 30 tabs.I have paid the amount through Debit Card.To day on 20th August 2019 I have receive a packet and found that Jardiance 25mg. 30 tab.is not their.

I tried to contact [protected] but nobody respond.

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