[Resolved]  Netmeds — The customer service took my prescription and misusing it, took my contact details and gave it to frauds who call me as doctor and harsh me.

Address:

Kutch, Gujarat, 370655

Sir,
I was a registered customer of your online medicine shop, but sorry to say that your outsourcing is doing some fraudulent. I became your registered member on april 26 2017 (I received email confirmation in my this particular email id [protected]@gmail.com and also text in my mobile) and ordered 3 orlistat with prescription, when i call to you hindi helpline [protected] on thursday 27 april 2017 a lady received my call, and informed me that my prescription is not valid, i must summit a valid prescription in whatsapp [protected], but i cannot send the prescription and in friday 28 april 2017 14:00 p. M. The lady again call me from a landline [protected] and asked for the prescription and again gave me the same whatsapp number. After that i send a recent prescription on that whatsapp number mentioning my order number (Nms[protected]w), a text came to my mobile informing that the prescription is received, and a team of doctor will call me, and i received a call from [protected] friday 28 april 2017 at 18:11 who wants to know about the placed order and i mentioned orlistat, the man behind the phone was in some hurry just inform me that orlistat will not be send and cut the phone instant. I call in another number mentioned in the last text i received [protected] on friday 28 april 2017 at 18:13 this time a man received the phone and and suggested me to wait, i waited till yesterday, and today i again call you customer care [protected] at 9:32am (This time the english process as hindi and the other number [protected] was not receiving the call) the lady there without asking my order number said that my prescription is in valid, i asked how do she know that without knowing my order number she said they are able to know it, as i said i send a valid prescription in whatsapp she said i am not a registered customer thus i have to send it on a email id and gave me [protected]@netmedx. And no i am unable to login through my registered id [protected]@gmail.com