Netplus Broadband — Account is inactive after payment, Customer Care misguiding and not resolving the issue

My account has been inactive from 21st of June . I have paid my bill on 21st June at 9.28 AM, but my account was still inactive for whole day.
I have called the customer care multiple times, dropped them email with screenshot of payment and transaction ID but still my account is inactive till date (23rd June).
I am suffering in my job and work due to inactive internet.

I called them again today morning and asked them to update the payment right away, Customer care executive put me on hold and disconnected after few seconds.
Request you to please take an action against netplus broadband, they are just blocking the money, misguiding customers, not responding and not behaving well with consumers.
It is more like a mental harassment we are facing.

Please take s strict action as soon as possible.

Customer Id - [protected]
Transcation Id[protected]
Netplus broadband.
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