Netplus Broadband Complaints & Reviews

My ordeal began on October 27, 2023, when my NetPlus installation was completed after days of waiting and numerous calls. However, my excitement was short-lived as, at 10 pm on the same day, I encountered a site accessibility issue. I promptly registered a complaint (Ticket No: PR[protected]), only to have it closed the next day (October 28, 2023) without any resolution or communication regarding the status.

Undeterred, I contacted...

R/Sir, Today at 8:00AM. I made advance payment for my Postpaid Broadband through PNB Net banking for Rs 5890/-. Same is not reflecting in my account. Kindly look into the matter and do the needful. I am attaching transaction details for your reference.
with regards
Yog Raj SharmaBilling
ID :[protected]
[protected]@hotmail.com

I have registered a complaint as well in the company. They are saying since 2 days someone will come visit, but no one has visited. Extremely bad service. First they took 1 month to provide a new connection, that too after so many calls and writing an email.
Now, internet stops working just after 2 days and no one is coming to fix it. I was thinking of getting their new connection also, but now it seems they have the worst service.

Hello It's Taking Too Much Time For wifi Activation
Yesterday I Requested Netplus Broadband Connection And I Got
i Gave The Payment To. Your representative!(1770) now He's Saying Payment Isn't Updated
Please Help Me In This Issue
I Haven't Even Customer ID (I've Customer account no! don't know what the difference) I'm Facing Problems due to this issue

Internet is not working since 16 oct 2023 .tried to complaint on customer care several times. Each time reply is like area under maintenance or system under maintenance or it will be resolved in 4-6 hours. But still after 3 days internet is not working .Even after technician visit issue not resolved .Technician stop picking calls .worst customer care sevice

I am continuously facing a problem with my connection i.e. red light start blinking on router and i use to complain on [protected] and every time i have been given assurance that problem will be resolved permanently but whenever your field staff rectify the issue it occured again after 2-3 days . you can check complaints registered in my account in last 15 days. For complaint lodged as on 1st Oct. 2023 i have not shared any OTP to field staff and today itself on complaining the same issue at your customer care i have been informed that last compalint has been closed, i am surprised what is the use of OTP . Now first of all resolve my complaint and waive off my rental charges for the number of days my connection get disturbed.

I was paid Rs 2945 to netplus broadband under billing id 3966911 on 22/9/2023 at about 6.30 PM but after lapse of 4 days, amount has not updated in my customer id.

I have also mailed to netplus customer care and ticket no.[protected] has been sent to me but no solution by netplus till today.

Please solve my issue.

My name pankaj channi and customer id no [protected].why my broadband suspended after previous bill amount clear. Please activate my broadband connection..

My name pankaj channi and customer id no [protected].Why my broadband suspend after previous bill clear.please activate my broadband

Account no. 3594205 internet not working since 2 days

Even after paying the bill they are saying it will take 12 hrs to activate it.

Airtel and Jio is much better they will active in just 5 mins.

Don’t take Netplus connection.
Even customer care person is pathetic, don’t know how to speak, he hang up the phone on my face.

Net is down for 4 days raised multiple complaints but technician closes them without needing the user OTP. Customer care is pathetic when asked about timeframe of solving problem they have no answer

New connection was made at 10am and payment of 1770rs was also done
I have talked to also service provider also
He told me that it will get activated within 2 hours
But now its been 6 hours and its not activated yet
Service provider are also not giving any clearity regarding this

Hi my name is sukhwinder singh deol and my netplus I'd is [protected] and transaction I'd is[protected]
Maine 6 August ko recharge kiva tha and 6 to 8 times [protected] par call kiya but everytime he/she says 'apka connection 2 ghante mai chal jye ga'
Plz sir do it something

I was told that at the plan of ₹2355, I will get 30 mbps unlimited with validity of 5+1 months but after payment when i casully asked thae validity they totally refused and told that it extend only to 5 months. It is not good, they are making fool

M Mera broadband network roj Raat Ko band kar dete Hain main daily complete kar raha hun per koi sunvaee nahin Maine Aaj yah DP ki video Dali hai Jahan se mere net ki sirf connection nikal Diya jata hai aur complete karne ke bad vahi ladka Aakar theek karke chale jaate Hain aur yah daily mere sath Ho Raha hai jabki main apna bil bhi proper 6 mahine advance mein dekh rakhta hun kripya ise theek karvayen meri baat hoti hai main UN sabke aapko number send kar raha hun[protected].[protected].+[protected]

Internet not working at sewa kender khurla kingra jalandhar

I complaint today on netplus customer care email id. We are facing huge network issue . No senior contact number Or email id on netplus site or any other sources on google. We are facing huge network issue from since 4 to 5 months and sometimes again and again required password option and network shut down.
We are not satisfied with this network of Wi-Fi. Error occurs whenever we are watching something tv programs and starts buffering....

Maine kal sham ko apni billing id [protected] ka 589 ka recharge kiya tha abhi tak account inactive show kr rha hai maine customer support no. pe call kiya tha pr koi response nhi mila 3-4 emails bhi kiye the koi jwab nhi mila please jaldi activate kro

Internet speed is verry slow sudden start sudden stop issue in internet when we connect with WIFI speed is lower than local internet provider please resolved this issue as soon as possible