Netplus Broadband — Broad band account id 2596442 in the name of Brinder Singh having regd. mobile no. [protected]

B.S. DHINGRA

Oct 6, 2023

Address:

B-11,J.K. Lane BHS Nagar ,Dugri Ludhiana.

I am continuously facing a problem with my connection i.e. red light start blinking on router and i use to complain on [protected] and every time i have been given assurance that problem will be resolved permanently but whenever your field staff rectify the issue it occured again after 2-3 days . you can check complaints registered in my account in last 15 days. For complaint lodged as on 1st Oct. 2023 i have not shared any OTP to field staff and today itself on complaining the same issue at your customer care i have been informed that last compalint has been closed, i am surprised what is the use of OTP . Now first of all resolve my complaint and waive off my rental charges for the number of days my connection get disturbed.

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Comments

dotindia

from New Delhi, Delhi

Oct 6, 2023

Dear Sir/Mam please complaint here against any internet service provider
Government website link => pgportal.gov.in

=> Click here to sign up => pgportal.gov.in

=> After Register Your Account and Login your Account

=> Lodge Public Grievance

=> click on I agree that my grievance does not fall in any of the above listed categories

=> Please select a Ministry/Department/State Government => Telecommunication

=> select main category broadband related

=> if no isp found in service provider list. change main category to others

=> Description

=> security code