Netplus Broadband — Deactivation of account

Netplus Broadband — Deactivation of account

A Abhi9149 Mar 21, 2023 Mar 22, 2023 This thread was updated on Mar 22, 2023

I used netplus broadband from September 2022 to January 2023. Now I have shifted to some new location so I returned the router to the agent who installed it previously. But yesterday I received a call that your netplus broadband bill is pending and you have to pay it. When I called customer care support they said that your account is already deactivated. I want to deactivate my account as I have returned the router after payment of all bills but as it was postpaid connection it is billing into my account every month. Kindly deactivate my account permanently. My customer number is [protected]. Was this information helpful? No (0) Yes (0)
Netplus Broadband customer support has been notified about the posted complaint.
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dotindia

from New Delhi, Delhi

Mar 22, 2023

Dear Sir/Mam please complaint here against any internet service provider
Government website link => pgportal.gov.in

=> Click here to sign up => pgportal.gov.in

=> After Register Your Account and Login your Account

=> Lodge Public Grievance

=> click on I agree that my grievance does not fall in any of the above listed categories

=> Please select a Ministry/Department/State Government => Telecommunication

=> select main category broadband related

=> if no isp found in service provider list. change main category to others

=> Description

=> security code