Netplus Broadband — low speed of broadband and no resolution of complaint

Shivamgarg2914

from Mumbai, Maharashtra

Address:

Chandigarh, Punjab, 160030

I had registered complaint on 6th of october regarding low speed of broadband but till now (I. E. 7th of october) my complaint has not been resolved. I am frustated by calling the customer care and the technician.
I am fed up with this broadband service as my network speed go down regularly and connection also gets disturbed.
Also when i asked for the senior department they hold me for 6 mins and then senior department transfrerred me to it department giving no solution and wasring 6 mins.
Also it department told to download ani desk app otherwise they will provide no solution.
My connection gets lost for regular period.

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Comments

dotindia

from New Delhi, Delhi

Dear Sir/Mam please complaint here against any internet service provider
Government website link => pgportal.gov.in

=> Click here to sign up => pgportal.gov.in

=> After Register Your Account and Login your Account

=> Lodge Public Grievance

=> click on I agree that my grievance does not fall in any of the above listed categories

=> Concerned authority of grievance

=> click on Central Government

=>select Ministry/Department => Telecommunication

=> Description

=> security code

=> submit