Netplus Broadband — OTT problem and harassment

My ID is : [protected]

My Name is Amandeep Singh and I asked for 3 OTT apps which are complimentary with the INR 999 per month. I asked for this the day I switched to this plan.

I did not receive anything for 5 months and then I realised I should get what i paid for.
The first time I called the Customer service and they said it will be done by tomorrow.

Called in the second time and they said it will be done by the end of this day.

Third time someone sent me the link for Amazon (which i did not ask) and asked to click on I Agree which I did, Later said this is the link to Amazon and will have to wait for 1 month until this is expired.

Fourth time I called, they said you will have to wait till 1 month, remember, this is not my dault.
I asked for 3 OTT from Day 1.

I need the waiver for at least 1 month's rent and consultation and need these 3 OTT active and provided to me or I will go to the Consumer Court with Fraud and Deceit charges.

I am done being played around and HARASSED by this team.
Was this information helpful?
No (0)
Yes (2)
Netplus Broadband customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Netplus Broadband
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    3%
    Complaints
    445
    Pending
    0
    Resolved
    13
    Netplus Broadband Phone
    +91 70 8757 0875
    Netplus Broadband Address
    Grand City Walk, Ludhiana Rd, Aggar Nagar - B Block, Bhai Randhir Singh Nagar, Ludhiana, Punjab, India - 141012
    View all Netplus Broadband contact information