Netplus Broadband — Payment not updated

My customer ID [protected]
Payment date 25.11.22;
But my payment not update I have sent the mails and calls to customer care and local service provider but no one provide the solution.i have much difficulty from my daily work.im paying from broadband but my service not active.already register the complaints many times.it my humble request pls activate my net otherwise i will take action against you.shortly will file petion against you